Acer 5242, 5542G, 5738DZG, 5738G manual Index of Symptom-to-FRU Error Message

Page 115

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error	Action in Sequence

LCD backlight doesn't work	Enter BIOS Utility to execute “Load Setup Default Settings”,
LCD is too dark	then reboot system.
LCD brightness cannot be adjusted	Reconnect the LCD connectors.
LCD contrast cannot be adjusted	Keyboard (if contrast and brightness function key doesn't
	work).
	LCD inverter ID
	LCD cable
	LCD inverter
	LCD
	System board

Unreadable LCD screen	Reconnect the LCD connector
Missing pels in characters	LCD inverter ID
Abnormal screen	LCD cable
Wrong color displayed	LCD inverter
	LCD
	System board

LCD has extra horizontal or vertical lines	LCD inverter ID
displayed.	LCD inverter
	LCD cable
	LCD
	System board

Indicator-Related Symptoms

Symptom / Error	Action in Sequence

Indicator incorrectly remains off or on, but	Reconnect the inverter board
system runs correctly	Inverter board
	System board

Power-Related Symptoms

Symptom / Error	Action in Sequence

Power shuts down during operation	Power source (battery pack and power adapter). See “Power
	System Check” on page 97.
	Battery pack
	Power adapter
	Hard drive & battery connection board
	System board

The system doesn’t power-on.	Power source (battery pack and power adapter). See “Power
	System Check” on page 97.
	Battery pack
	Power adapter
	Hard drive & battery connection board
	System board

Chapter 4

107

Image 115

Contents Page Revision History Aspire 5536/5536G/5236 Series service guideCopyright Following conventions are used in this manual Gives precautionary measures toProblems ProceduresPreface Page Table of Contents Microsoft Windows Environment Test TroubleshootingBelow is a brief summary of the computer’s many features FeaturesChapter 103-/104-/107-key keyboard Touchpad pointing device Display and graphicsWlan Dimension and weightSystem Block Diagram For Aspire 5536/5536G/5236 Series Chapter For Aspire 5542G/5542/5242 Series Front View Your Acer Notebook tourOnly for certain models Indicates when the hard disk drive is activeClosed Front View Reader supporting Acer FingerNav 4-way control functionHdmi Left ViewOff Eject the optical drive tray when the computer is offRight View Rear ViewIcon Description Bottom ViewEasy-Launch Buttons IndicatorsTouchpad basics with two-click buttons F12 Using the KeyboardLock Keys and embedded numeric keypad Fn + F11Applications context menu Windows KeysTechnology Fn + F2 Acer eSettingsPower. Press any key to return Hot KeysSpecial Key only for certain models Euro symbolAcer GridVista dual-display compatible Using the System UtilitiesChapter Aspire 5536/5536G/5236 1.35V to Hardware Specifications and ConfigurationsBios vendor Phoenix Bios Version 04c Chapter ProcessorMemory Combinations System MemoryLAN Module Wireless Module 802.11b/g/n Bluetooth InterfaceHard Disk Drive Interface Optical Disc Drive Buffer sizeDVD-RW Non Cprm & Cprm Dvdr Dual DVD-RW Non Cprm & Cprm DVD+/-R Dual Blu-Ray Blu-Ray Disc DriveVendor & model name Panasonic BD Combo 12.7mm Tray DL 4X UJ-130AVideo Audio InterfaceUSB 1.1 and USB 2.0 Host controller System Board Major Chips BatteryKeyboard Input 100-240V~ 1.5A, 50-60Hz Output 90W 19V 4.74A 65W System Power ManagementLCD 15.6 inches AC AdaptorValues Setup Bios Setup UtilityNavigating the Bios Utility Information Parameter Description Main Parameter Description Format/Option Security Clear or Set Setting a PasswordRemoving a Password Chapter IDE0 BootTable below describes the parameters in this screen ExitBios Flash Utility This section teaches you how to remove HDD password Remove HDD PasswordRemove HDD Password Disassembly Requirements Machine Disassembly and ReplacementMain Screw List Pre-disassembly InstructionsDisassembly Process General InformationExternal Modules Disassembly Flowchart External Module Disassembly ProcessScrew List Removing the Battery Pack Removing the SD Dummy Card Removing the Dimm Module Removing the Back Cover Removing the Hard Disk Drive Module Remove the one screw F securing the hard disk drive module M3 x L4 Silver Kgf-cm 86.9A554.4R0 Chapter Removing the Wlan Modules Chapter Removing the Optical Drive Module M2 x L3 Silver Kgf-cm 86.9A552.3R0 Chapter Main Unit Disassembly Process Removing the Middle Cover Size Quantity Color Torque Removing the Keyboard Detach the volume button board from the middle coverRemoving the LCD Module Chapter Size Quantity Color Torque Carefully remove the LCD module from the base unit Separating the Upper Case from the Lower CaseRemove the three screws F from the middle cover Chapter M2.5 x L8 Black Kgf-cm 86.00E34.738 Removing the Fingerprint and Touchpad Boards Page Pry to loosen the touchpad board Detach the touchpad board from the upper case Removing the Left Speaker ModuleDetach the left speaker module Removing the USB Board ModuleM2 x L4 Silver Kgf-cm 86.9A552.4R0 Remove the USB board module from the lower case Removing the Modem ModuleRemoving the Bluetooth Module Chapter Removing the Right Speaker Module M2 x L4 Black Kgf-cm 86.00E13.524 Chapter Detach the right speaker module Removing the Main BoardLift the main board gently from the lower case Remove one screw F securing the main board in placeCarefully remove the main board Removing the Heatsink ModuleChapter Carefully lift up the heatsink module Removing the CPUChapter Bx1 LCD Module Disassembly ProcessBx4 Cx2Removing the LCD Bezel For Aspire 5738DG/5738DZG Series Release the inverter board from the latch Page Removing the LCD panel with the Brackets Removing the LCD Brackets Remove the four screws B securing the LCD assemblyRemove the LCD with the brackets from the back cover Removing the FPC Cable Page Disconnect the FPC cable from the LCD panel Removing the AntennasPage Removing the Web Camera Power-On Self-Test Post Error Symptoms Verified Go ToKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory Check Power System CheckTouchpad Check Power-On Self-Test Post Error MessageSystem RAM Failed at offset nnnn Index of Error MessagesError Code List Error Codes Error Messages Error Message List Error Messages FRU/Action in SequenceSoftware NMI Failed Fail-Safe Timer NMI FailedFixed Disk n None Invalid System Configuration Data DMA Test FailedBlinking cursor shown on LCD during System board LCDCode Beeps Post Routine Description Phoenix Bios Beep CodesSetup 104 Chapter Code Beeps 106 Chapter LCD-Related Symptoms Symptom / Error Action in Sequence Index of Symptom-to-FRU Error MessagePower-Related Symptoms Symptom / Error Action in Sequence Symptom / Error Action in Sequence PCMCIA-Related Symptoms Symptom / Error Action in SequenceMemory-Related Symptoms Symptom / Error Action in Sequence Speaker-Related Symptoms Symptom / Error Action in SequencePage Modem-Related Symptoms Symptom / Error Action in Sequence Intermittent Problems Undetermined Problems Main Board Code ConnectorLine-in port Bluetooth board cable connectorHeatsink fan cable connector Headphone/speaker/line-out jackClearing Password Check Clearing Password Check and Bios RecoveryChapter 115 G106 Bios Recovery by Crisis Disk 118 Chapter Page 120 Chapter FRU Field Replaceable Unit List Exploded Diagram Adapter FRU ListCables CASE/COVER Combo Module HDD/HARD Disk Drive Heatsink Microphone Screws KI.SPM01.003 Power Code 7A 125V 2PIN Japan CASE/COVER Bracket Assembly TD01RS LF W/O Bezel Sata DL 8X UJ890A LF W/O Bezel Sata HF+WINDOWS Standard Black Texture German Standard Black Texture Nordic Screw MM2X3 Wireless LAN Board Foxconn Atheros XB63 140 Chapter None 3G for HMW LCD Bezel 15.6 W/CAMERA Hole CPU Intel Pentium DUAL-CORE T4300 PGA 2.1G 1M Chapter 143 Mainboard JV50MV DDR2 DIS 3D M92XT AMD GM45 Name Plate AS5738DZG Minicard B/G Wireless LAN Board QMI Atheros HB93 1X2 BGN LCD Bezel 15.6 W/O Camera Hole LED LCD Bracket Right W/HINGE CPU AMD Athlonii M300 2.0G 1M 35W Caspian CPU Heatsink UMA W/FAN LCD AUO 15.6 Wxga Glare CMO N156B3-L02 LF LCD Cover Sponge Right LED LCD/CAMERA Cable 154 Chapter CABLE&MICROPHONE&SPEAKER W/O Finger Print Hole Bracket Assembly Combo Module KH.32008.013 ML125 F/W01.01A01 LK.15605.003 Adapter 90W 19V 3PIN Delta ADP-90CD DB a LV5 53.3V AUS B85247600G Chapter 161 162 Chapter LF W/O Bezel Sata for WINDOWS7 CPU Heatsink Discrete W/FAN Internal 17 Standard Black Texture French Canadian Mainboard AS5542G ATI RS880MN SB710 M92M-XT Aceraspire 5738Z UMAJV50MV NO91.4CG01.001G 168 Chapter Chapter 169 170 Chapter Chapter 171 172 Chapter Chapter 173 Acer AS5738ZGN10 Chapter 175 176 Chapter Chapter 177 178 Chapter Chapter 179 Category Part Name Acer Part No Aceraspire 5738ZG N10MGE1512CBBMJV50MVNOLX.PAT0X.001 182 Chapter Chapter 183 184 Chapter Chapter 185 186 Chapter Chapter 187 Aceraspire 5536 UMACBDBMJV50PUNO91.4CH01.004G Chapter 189 190 Chapter Chapter 191 192 Chapter Chapter 193 194 Chapter Aceraspire 5536 UMACFBDBMJV50PU NO91.4CH01.003G 196 Chapter Chapter 197 198 Chapter Chapter 199 200 Chapter Aceraspire 5536G M92XT512CBDBMJV50PU NO91.4CH01.002G 202 Chapter Chapter 203 204 Chapter Chapter 205 206 Chapter ODD 208 Chapter Chapter 209 210 Chapter Chapter 211 212 Chapter Chapter 213 Appendix a 214 Appendix a215 Appendix a Aspire 5738G/5738ZG/5738Z/5738/5338 SeriesNBDCB4 Appendix a 216217 Appendix a Appendix a 218 219 Appendix a Appendix a 220 221 Appendix a Appendix a 222 223 Appendix a Appendix a 224 225 Appendix a Appendix a 226 227 Appendix a Appendix a 228 229 Appendix a Appendix a 230 231 Appendix a Appendix a 232 233 Appendix a Appendix a 234 235 Appendix a Aspire 5536/5536G/5236 SeriesVHB32ATCN1 MC Wxgag Appendix a 236237 Appendix a Appendix a 238 239 Appendix a Appendix a 240 241 Appendix a Appendix a 242 243 Appendix a Appendix a 244 245 Appendix a Appendix a 246 247 Appendix a Appendix a 248 249 Appendix a Aspire 5738DG/5738DZG SeriesSO2GBII6/N Appendix a 250251 Appendix a Appendix a 252 253 Appendix a Appendix a 254 255 Appendix a Appendix a 256 257 Appendix a Continental Appendix a 258Italian 259 Appendix aUK and US-110V Appendix a 260Danish/Continental 261 Appendix aIsrael Appendix a 262263 Appendix a Aspire 5542G/5542/5242 SeriesAppendix a 264 265 Appendix a Appendix a 266 267 Appendix a Appendix a 268 269 Appendix a Appendix a 270 271 Appendix a Acla Appendix a 272273 Appendix a Appendix a 274 275 Appendix a Appendix a 276 277 Appendix a Appendix a 278 279 Appendix a Appendix a 280 281 Appendix a 282 283 Appendix a 284 285 Appendix a 286 287 Appendix a 288 289 Appendix a 290 Appendix B Test Compatible ComponentsMicrosoft Windows Environment Test Specification CRT Port TestPcmcia Test Appendix B 293294 Appendix C Online Support Information296 297 Index298

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