Acer 540 manual Requesting service, International Traveler’s Warranty ITW, Before you call

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English

54	3 Troubleshooting my computer

Requesting service

International Traveler’s Warranty (ITW)

Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive assistance from our support centers. Place your proof-of- purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

Please consult www.acersupport.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

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Contents TravelMate 540 series User’s guidePage First things first Your guidesTaking care of your computer Basic care and tips for using your computerTurning your computer on and off Taking care of your AC adapter Taking care of your battery packCleaning and servicing English Contents Troubleshooting my computer Appendix a Specifications Appendix B Notices IndexTravelMate Page TravelMate tour Front viewGetting to know your TravelMate Left view Right view Rear view English Bottom view HDDDisplay FeaturesPerformance Human-centric design and ergonomics MultimediaConnectivity ExpansionIndicators Icon Function DescriptionEnglish Lock keys Using the keyboardSpecial keys Desired access Num lock on Num lock off Embedded numeric keypadWindows keys Key DescriptionHot keys Hot key Icon Function DescriptionEnglish Euro symbol Click on Start, Settings, Control PanelWireless Communication Button Launch KeysMail Detection Touchpad Touchpad basicsFunction Left button Right Scroll Tap Button Optical drive StorageHard Disk Ejecting the optical drive trayUsing software Playing DVD moviesAdjusting the volume AudioPower management Moving around Disconnecting from the desktopMoving around with your TravelMate Preparing the computerWhat to bring to long meetings Taking the computer homeWhat to bring to short meetings Special considerations Setting up a home officeWhat to bring with you Traveling with the computer Traveling internationally with the computerWhat to bring with you Using a computer security lock Securing your computerUsing passwords Entering passwordsSetting passwords English Computer Page Fax/data modem Expanding through optionsConnectivity options Built-in network feature Universal Serial BusIeee 1394 port PC Card slotInserting a PC Card Ejecting a PC CardUpgrade options Connecting to Acer EasyPort replicatorMemory upgrade Installing memoryEnglish Using system utilities Launch ManagerBios Utility English Troubleshooting my Page Frequently-asked questions Nothing appears on the screenImage is not full-screen No audio is heard from the computerPrinter does not work Want to set up my location to use the internal modemKeyboard does not respond Before you call Requesting serviceInternational Traveler’s Warranty ITW You are required to provide the following information Name English Specifications Page Data storage MicroprocessorMemory Display and videoPorts Weight and dimensionsKeyboard and pointing device EnvironmentOptions PowerSystem English Appendix B This appendix lists the general notices of your computer FCC notice Use conditionsTBR Modem noticesRemarque à l’intention des utilisateurs canadiens Important safety instructions Laser compliance statement Lithium battery statement VarningTick notice LCD pixel statementMacrovision copyright protection notice Regulatory InformationUSA Federal Communications Commission FCC Canada Industry Canada ICEurope EU Declaration of Conformity Exposure to Radio Frequency RadiationEnglish Index Password