Acer 6293 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer:

‰Numeric keypad

‰External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Chapter 4

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Contents TravelMate 6293 Series Service Guide Revision History Copyright IIIConventions Preface Page Table of Contents Table of Contents Features ChapterPower Subsystem Environment System Block Diagram Board Layort Pcmcia CntrBottom view HDD CntrYour Acer Notebook tour Front ViewIcon Description Closed Front View Left ViewRight View Rear ViewBase View Touchpad Touchpad Basics with fingerprint readerUsing the Keyboard Lock Keys and embedded numeric keypadWindows Keys Hot Keys Special Key only for certain modelsHardware Specification and Configurations 6MB2GB 4GBUMTS/HSDPA1 GTM380W GTM380EGTM380JD GSM/GPRS/EDGE GTM380WHgst Seagate SataToshiba 8X TS-L632D Philips 8X DS-8A1PHlds 8X GSA-T20N 2MBOhci VGALAN BCMBCM5764MA0KMLG ModemKeyboard Sanyo LI-IONLCD Inverter TDK Taiwan CORP. TDB488NRBios Setup Utility System UtilitiesNavigating the Bios Utility Information ParameterItem DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option Advanced Save and ExitSecurity SecurityClear or Set Setting a Password Removing a PasswordChanging a Password Boot BootExit ExitBios Flash Utility Remove HDD Password HDD unlock UtilityBios Flash SOP under DOS Mode Bios update SOPChapter Page Crisis disk creation Press 確定 Press Start Wait the disk format complete Chapter Chapter Press 否 Nsert Floppy with the Crisis disk on system Chapter Crisis disk executing Trouble shooting Rename it to bios.wph Machine Disassembly and Replacement Before You Begin General InformationSpec Disassembly Procedure Flowchart LCM module disassembly flow chart Removing the Battery Pack Removing the HDD Removing the Wirless Card Removing RAM ModuleRemoving Btcb Screws Removing ODD, Express Dummy Card, Dummy Card ReaderRemove Switch Cover Remove Keyboard Remove 3G SIM Card/B, Hotkey/B Remove Wireless Antenna from Tpcb Disconnect 3G wireless antenna cable Disconnect LCM cable, Touchpad FFC, BT cableDisconnect Touchpad FFC Disconnect BT cable Disassemble LCM screws Disassemble TpcbDisconnect Modem cable, Wireless card cable, Speaker cable Remove Main board Disassembly LCM module Remove LCM bezel Remove Inverter boardRemove LCM hinge screws Remove CCD cable Remove LCD panelTroubleshooting System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Check the Power AdapterCheck the Battery Pack Memory checkTouchpad Check Fingerprinter Function CheckIn1 Card Reader Check FIR Function CheckIndex of Error Messages Power-On Self-Test Post Error MessageError Code List Error Messages List Error Messages FRU/Action in SequenceFixed Disk n None Invalid System Configuration Data No beep Error Messages List No beep Error Messages FRU/Action in SequencePhoenix Bios Beep Codes Code Beeps Post Routine DescriptionCode Beeps Post Routine Description Chapter Code Beeps Post Routine Description LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsPower Management-Related Symptoms Peripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsUndetermined Problems Intermittent Problems‰ Dimm Chapter Jumper and Connector Locations Top ViewBottom view FRU Field Replaceable Unit List TravelMate 6293 Exploded Diagram Accessory BatteryTravelMate 6293 FRU List AdapterHotkey Board Cable Case Cover Bracket Assembly CamraSUPER-MULTI Bezel FAN Heatsink Keyboard LCM Micphone Speaker 100 Chapter