Acer 380 series manual Troubleshooting tips, Error messages, Error Messages Corrective Action

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English

54	3 Troubleshooting my computer

Troubleshooting tips

This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see “Error messages” on page 54. If the problem cannot be resolved, contact your dealer. See “Requesting service” on page 55.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error Messages	Corrective Action

CMOS Battery Bad	Contact your dealer or an authorized service center.

CMOS Checksum	Contact your dealer or an authorized service center.
Error

Disk Boot Failure	Insert a system (bootable) diskette into the floppy
	drive (A:), then press Enter to reboot.

Equipment	Press F2 (during POST) to enter the BIOS Utility;
Configuration Error	then press Esc in the BIOS Utility to reboot.

Hard Disk 0 Error	Contact your dealer or an authorized service center.

Hard Disk 0 Extended	Contact your dealer or an authorized service center.
Type Error

I/O Parity Error	Contact your dealer or an authorized service center.

Keyboard Error or No	Contact your dealer or an authorized service center.
Keyboard Connected

Keyboard Interface	Contact your dealer or an authorized service center.
Error

Memory Size	Press F2 (during POST) to enter the BIOS Utility;
Mismatch	then press Esc in the BIOS Utility to reboot.

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Contents TravelMate 380 series User’s guidePage First things first Your guidesTaking care of your computer Basic care and tips for using your computerTurning your computer on and off Taking care of your battery pack Taking care of your AC adapterCleaning and servicing Contents Troubleshooting my computer TravelMate Page Description TravelMate tourFront open view Getting to know your TravelMate Front view Left view Right view HDDRear view Bottom view Display FeaturesPerformance MultimediaExpansion ConnectivityHuman-centric design and ergonomics Indicators Icon Function DescriptionEnglish Lock keys Using the keyboardSpecial keys Lock key DescriptionDesired access Num lock on Num lock off Embedded numeric keypadWindows keys Key DescriptionKeyboard Hot keys Hot key Icon Function DescriptionEnglish Euro symbol Click on Start, Settings, Control PanelEnglish Launch key Default application Launch KeysTouchpad Touchpad basicsFunction Left button Right Center Tap Button Buttons Ieee 1394 Optical drive StorageHard disk Ejecting the Ieee 1394 optical drive trayRegion code Country or region Using softwarePlaying DVD movies Adjusting the volume AudioPower management Moving around Disconnecting from the desktopMoving around with your TravelMate Preparing the computerWhat to bring to long meetings Taking the computer homeWhat to bring to short meetings Special considerations Setting up a home officeWhat to bring with you Traveling with the computer Traveling internationally with the computerSpecial considerations Securing your computer Using a computer security lockUsing passwords Entering passwords Setting passwordsComputer Page Fax/data modem Expanding through optionsConnectivity options Built-in network feature Fast infraredUniversal Serial Bus Ieee 1394 port PC Card slotInserting a PC Card Ejecting a PC CardPort Expansion devices Installing memory Upgrade optionsMemory upgrade English Using system utilities Click on Start, All Programs, then Notebook ManagerBios Utility Launch ManagerRestore without a Recovery CD Disk to Disk RecoveryMultilingual operating system installation Setup password and exit Troubleshooting my Page Image is not full-screen Frequently-asked questionsNothing appears on the screen Infrared port does not work No audio is heard from the computerKeyboard does not respond Want to set up my location to use the internal modem Printer does not workError Messages Corrective Action Troubleshooting tipsError messages Requesting service International Travelers Warranty ITW Before you callEnglish Specifications Page Data storage MicroprocessorMemory Display and videoEnvironment Weight and dimensionsPorts Options PowerSystem English Regulation & safety notices This appendix lists the general notices of your computer Energy Star Guidelines Compliance FCC noticeRemarque à l’intention des utilisateurs canadiens Modem noticesOperation conditions Declaration of Conformity for EU countriesTBR List of Applicable CountriesFor Modem with approval number PTC 211/03/008 For Modem with approval number PTC 211/01/030 Important safety instructions English Macrovision copyright protection notice Laser compliance statementLCD pixel statement Radio Device Regulatory Notice General European Union EU FCC RF safety requirement Exposure of humans to RF fields RSS-102 2004/6/1 Federal Communications Commission Declaration of Conformity Index Types