Acer 380 series manual Requesting service International Travelers Warranty ITW, Before you call

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If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance. Some problems may be solved using the BIOS Utility.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of- purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

Please consult www.acersupport.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

English

If there are error messages or beeps reported by your computer, write

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Contents User’s guide TravelMate 380 seriesPage Your guides First things firstBasic care and tips for using your computer Turning your computer on and offTaking care of your computer Taking care of your AC adapter Taking care of your battery packCleaning and servicing Contents Troubleshooting my computer TravelMate Page TravelMate tour Front open viewDescription Getting to know your TravelMate Front view Left view HDD Right viewRear view Bottom view Multimedia FeaturesPerformance DisplayConnectivity Human-centric design and ergonomicsExpansion Icon Function Description IndicatorsEnglish Lock key Description Using the keyboardSpecial keys Lock keysEmbedded numeric keypad Desired access Num lock on Num lock offKey Description Windows keysHot key Icon Function Description Keyboard Hot keysEnglish Click on Start, Settings, Control Panel Euro symbolEnglish Launch Keys Launch key Default applicationTouchpad basics TouchpadFunction Left button Right Center Tap Button Buttons Ejecting the Ieee 1394 optical drive tray StorageHard disk Ieee 1394 Optical driveUsing software Playing DVD moviesRegion code Country or region Audio Adjusting the volumePower management Preparing the computer Disconnecting from the desktopMoving around with your TravelMate Moving aroundTaking the computer home What to bring to short meetingsWhat to bring to long meetings Setting up a home office What to bring with youSpecial considerations Traveling internationally with the computer Traveling with the computerSpecial considerations Using a computer security lock Using passwordsSecuring your computer Setting passwords Entering passwordsComputer Page Expanding through options Connectivity optionsFax/data modem Fast infrared Built-in network featureUniversal Serial Bus PC Card slot Ieee 1394 portEjecting a PC Card Inserting a PC CardPort Expansion devices Upgrade options Memory upgradeInstalling memory English Click on Start, All Programs, then Notebook Manager Using system utilitiesLaunch Manager Bios UtilityDisk to Disk Recovery Multilingual operating system installationRestore without a Recovery CD Setup password and exit Troubleshooting my Page Frequently-asked questions Nothing appears on the screenImage is not full-screen No audio is heard from the computer Keyboard does not respondInfrared port does not work Printer does not work Want to set up my location to use the internal modemTroubleshooting tips Error messagesError Messages Corrective Action Before you call Requesting service International Travelers Warranty ITWEnglish Specifications Page Display and video MicroprocessorMemory Data storageWeight and dimensions PortsEnvironment Power SystemOptions English Regulation & safety notices This appendix lists the general notices of your computer FCC notice Energy Star Guidelines ComplianceDeclaration of Conformity for EU countries Modem noticesOperation conditions Remarque à l’intention des utilisateurs canadiensList of Applicable Countries TBRFor Modem with approval number PTC 211/03/008 For Modem with approval number PTC 211/01/030 Important safety instructions English Laser compliance statement LCD pixel statementMacrovision copyright protection notice Radio Device Regulatory Notice General European Union EU FCC RF safety requirement Exposure of humans to RF fields RSS-102 2004/6/1 Federal Communications Commission Declaration of Conformity Index Types