Acer 3400 Series manual Online Support Information, Appendix C

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models User's manuals

Training materials Bios updates Software utilities Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Acer Ferrari 3400 Series Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Table of Contents Jumper and Connector Locations TroubleshootingAppendix a Model Definition and Configuration FRU Field Replaceable Unit ListChapter FeaturesExpansion System Block Diagram Top View Board LayoutCRT FIRBottom View Front Open View Outlook ViewIcon Description Front Panel Left Panel Right Panel Rear Panel Bottom Panel Icon Function Description IndicatorsLock Keys Using the KeyboardLock Key Description Embedded Numeric Keypad Desired Access Num Lock On Num Lock OffKey Icon Description Windows KeysHot Key Icon Function Description Hot KeysChapter Click on the Language tab and click on Details Euro SymbolLaunch Keys Launch Key Default applicationTouchpad Basics TouchpadFunction Left Button Right Button Scroll Button Tap Chapter Specification Hardware Specifications and ConfigurationsProcessor Second Level CacheDimm Combinations Bluetooth-MODEM InterfaceLAN Interface Modem InterfaceFour-in-One Card Reader Wireless Module 802.11g optional deviceHard Disc Drive Interface Audio Interface DVD InterfaceSpeakers Video InterfaceUSB Port Parallel PortIeee 1394 Port VIA VT8235CEPcmcia Port BatteryKeyboard AC Adaptor System Power ManagementCMO IDT N150P3 QDI QD15FL02Environmental Requirements Power ManagementMechanical Specification System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter Description InfomationMain Advanced Security Boot ExitPost Parameter Description Format/OptionParameter Description Options AdvancedIRQ7/IRQ5 DMA3/DMA1Security Boot ExitParameter Description Option Clear or SetRemoving a Password Chapter +Hard Drive BootExit Info Main Advanced Security BootBios Flash Utility Chapter Machine Disassembly and Replacement Before You Begin General InformationODD Disassembly Procedure FlowchartScrew List Screw M1.7X3.5-I-BZN Screw M2.5X0.45+7I-NYLOKScrew M2X3-I-BNI-NYLOK Screw M2.0X5.0-I-BNI-NYLOKRemoving the Battery Pack Removing the Optical Module Removing the LCD Module Remove the function key board and the keyboard Disassembling the Main UnitDisassembling the logic upper assembly Disassembling the logic lower assembly Chapter Disassembling the LCD Module Chapter Disassembling the HDD Module Disassembling the External ModulesChapter Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckMemory check Power System CheckTouchpad check Check the Battery PackPower-On Self-Test Post Error Message Error Message List Index of Error MessagesError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence Code Beeps Post Routine Description Post CodesChapter Code Beeps Post Routine Description Code Beeps For Boot Block in Flash ROM LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsCD to Disk Recovery How to Build Napp Master Hard Disc DrivePage Chapter Disk to Disk Recovery Chapter Page Chapter Top View Bottom View FRU Field Replaceable Unit List Exploded Diagram Battery Simplo LI-ION 8CELL LI-ION Battery Sanyo LI-ION 8CELL 4UR18650FModem /BLUETOOTH Combo Board Ambit Adapter LITE- on PA-1900-05QA 3PIN WPower Cord UK 3 PIN Cover Switch CablePower Cord Italian 3 PIN Power Cord Danish 3 PINBluetooth Antenna Wireless Board CoverBracket W/MICROPHONE Touchpad Board ButtonKeyboard Darfon German Keyboard Darfon UKKeyboard Darfon Italian Keyboard Darfon FrenchLCD Bezel LCD Panel with LOGO-15Mainboard 128MB VGA K8T800 W/SMART Card READER,PCMCI SLOT,W/O CPU Memory Pcmcia SlotCQB DVD Super Multi 4X MKE-825-CQB DVD Super Multi Module 4X MKE-825DVD Super Multi Bezel for MKE Optical Device BracketLCD Latch W/O Spring 1 ReaderLCD Screw Rubber Upper LCD Screw Rubber LowerFerrari 3400 Series Appendix aModel MemoryAppendix B Test Compatible ComponentsMicrosoft Windows XP Home Environment Test SpecificationsLCD SXGA+ TFT Silitek Jmtek USB Drive 128MBUSB LAN GMUS-03Pcmcia LAN AOC Stereo Dynamic Headphones AHP-850Pcmcia Scsi Pcmcia ATAAppendix C Online Support Information102 Index Bios 105