Acer 3400 Series manual System Check Procedures, External Diskette Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Chapter 4

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Contents Acer Ferrari 3400 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Appendix a Model Definition and Configuration TroubleshootingJumper and Connector Locations FRU Field Replaceable Unit ListFeatures ChapterExpansion System Block Diagram CRT Board LayoutTop View FIRBottom View Front Open View Outlook ViewIcon Description Front Panel Left Panel Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLock Keys Using the KeyboardLock Key Description Desired Access Num Lock On Num Lock Off Embedded Numeric KeypadWindows Keys Key Icon DescriptionHot Keys Hot Key Icon Function DescriptionChapter Euro Symbol Click on the Language tab and click on DetailsLaunch Key Default application Launch KeysTouchpad Basics TouchpadFunction Left Button Right Button Scroll Button Tap Chapter Processor Hardware Specifications and ConfigurationsSpecification Second Level CacheLAN Interface Bluetooth-MODEM InterfaceDimm Combinations Modem InterfaceFour-in-One Card Reader Wireless Module 802.11g optional deviceHard Disc Drive Interface Speakers DVD InterfaceAudio Interface Video InterfaceIeee 1394 Port Parallel PortUSB Port VIA VT8235CEPcmcia Port BatteryKeyboard CMO IDT N150P3 System Power ManagementAC Adaptor QDI QD15FL02Power Management Environmental RequirementsMechanical Specification Bios Setup Utility System UtilitiesNavigating the Bios Utility Infomation Parameter DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option PostIRQ7/IRQ5 AdvancedParameter Description Options DMA3/DMA1Boot Exit SecurityClear or Set Parameter Description OptionRemoving a Password Chapter Boot +Hard DriveInfo Main Advanced Security Boot ExitBios Flash Utility Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart ODDScrew List Screw M2X3-I-BNI-NYLOK Screw M2.5X0.45+7I-NYLOKScrew M1.7X3.5-I-BZN Screw M2.0X5.0-I-BNI-NYLOKRemoving the Battery Pack Removing the Optical Module Removing the LCD Module Disassembling the Main Unit Remove the function key board and the keyboardDisassembling the logic upper assembly Disassembling the logic lower assembly Chapter Disassembling the LCD Module Chapter Disassembling the External Modules Disassembling the HDD ModuleChapter Troubleshooting Symptoms Verified Go ToExternal CD-ROM Drive Check System Check ProceduresExternal Diskette Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkCheck the Battery Pack Touchpad checkPower-On Self-Test Post Error Message Error Message List Index of Error MessagesError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence Post Codes Code Beeps Post Routine DescriptionChapter Code Beeps Post Routine Description Code Beeps For Boot Block in Flash ROM Indicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmHow to Build Napp Master Hard Disc Drive CD to Disk RecoveryPage Chapter Disk to Disk Recovery Chapter Page Chapter Top View Bottom View FRU Field Replaceable Unit List Exploded Diagram Modem /BLUETOOTH Combo Board Ambit Battery Sanyo LI-ION 8CELL 4UR18650FBattery Simplo LI-ION 8CELL LI-ION Adapter LITE- on PA-1900-05QA 3PIN WPower Cord Italian 3 PIN Cover Switch CablePower Cord UK 3 PIN Power Cord Danish 3 PINBracket W/MICROPHONE Wireless Board CoverBluetooth Antenna Touchpad Board ButtonKeyboard Darfon Italian Keyboard Darfon UKKeyboard Darfon German Keyboard Darfon FrenchMainboard 128MB VGA K8T800 W/SMART LCD Panel with LOGO-15LCD Bezel Card READER,PCMCI SLOT,W/O CPU Memory Pcmcia SlotDVD Super Multi Bezel for MKE DVD Super Multi Module 4X MKE-825CQB DVD Super Multi 4X MKE-825-CQB Optical Device BracketLCD Screw Rubber Upper 1 ReaderLCD Latch W/O Spring LCD Screw Rubber LowerModel Appendix aFerrari 3400 Series MemoryTest Compatible Components Appendix BMicrosoft Windows XP Home Environment Test SpecificationsLCD SXGA+ TFT USB LAN Jmtek USB Drive 128MBSilitek GMUS-03Pcmcia Scsi AOC Stereo Dynamic Headphones AHP-850Pcmcia LAN Pcmcia ATAOnline Support Information Appendix C102 Index Bios 105