Acer 3300 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Chapter 4

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Contents Acer TravelMate 3300/Extensa 3100 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Features ChapterDimensions and weight Mainboard Layout Top ViewBottom View IO Board Layout Modem Board Connector MDC MDC Cable Connector RING1 Chapter DiagramSystem Block MynaFront View Outlook ViewDescription Left View Closed front viewIcon Description Right View Rear View Bottom View Indicators Easy-launch button Default application Easy-launch buttonsTouchpad Touchpad BasicsPage Using the Keyboard Desired Access Num Lock On Num Lock OffLock Keys and embedded mumeric keypad Windows KeysHot Keys Key Icon DescriptionSpecial Key Hot Key Icon Function DescriptionEuro symbol Using System Utilities Acer eManagerLaunch Manager Hardware Specifications and Configurations ProcessorSystem Board Major Chips L2 CacheModem/Bluetooth Interface System MemoryLAN Interface USB PortPcmcia Port KeyboardBattery LCD 14.1 WxgaHard Disk Drive Interface AC AdapterPower Management Dimensions and WeightAcpi Mode Power Management DetailsEnvironmental Requirements HDD InterfaceChapter Bios Setup Utility FunctionMain Advanced Security Boot Exit InformationParameter Description Advanced Security Boot Exit MainAdjustable during Post Description Option AdvancedAuto ECP Security Parameter Description OptionSet Supervisor/User Password DisabledCharacters 0-9,A-Z not case sensitive EnterSetup Notice Changes have been saved Continue Boot Parameter DescriptionInformation Main Security Boot ExitMachine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Screw List Description Part NumberRemoving the Battery Pack Removing the Wireless LAN Card Removing the Memory and the HDD ModuleRemoving the LCD Module Chapter Disassembling the Lower Case Assembly Disassembling the Main UnitChapter Disassembling the Upper Case Assembly Disassembling the LCD Module Page Disassembling the External Modules Disassembling the HDD ModuleTroubleshooting System Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkTouchpad Check Power-on Self-Test Error Messages Index of Error Messages Error Code ListError Message List Error Codes Error MessagesCPU ID No beep Error Messages FRU/Action in Sequence LCDPhoenix Bios Beep Codes Code Beeps Post Routine DescriptionCode Beeps Post Routine Description Chapter Code Beeps Post Routine Description Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter Jumper and Connector Locations JK1 INTMIC1 MDC1 Switch Settings Switch SettingsSwitch Function Chapter FRU Field Replaceable Unit List Exploded Diagram Image Part Name Description Acer P/NBattery Pack LI+ BTY Pack LI+ 6C Modem Cable Cable Modem US W Touchpad Plate Assy T/P Plate HDD Cover Assy HDD Cover DVD-RW Drive Dual PAN/UJ-840B LF HDD Mylar W Assy HDD Chassis Danish TM3300 Keyboard LCD Bezel MYNA2 LCD Bracket Left Glare 420G LCD 14.1 Wxga QDI Sdimm 512M SODIMM512MHYS64T HDD Sponge HDD Sponge MYNA-2