Acer 2470 Series, 3250 Series manual Troubleshooting tips, Error messages Corrective action

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Troubleshooting

This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see "Error messages" below. If the problem cannot be resolved, contact your dealer. See "Requesting service" on page 52.

Error messages

If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action.

Error messages

Corrective action

 

 

CMOS battery bad

Contact your dealer or an authorized service center.

 

 

CMOS checksum error

Contact your dealer or an authorized service center.

 

 

Disk boot failure

Insert a system (bootable) disk into the floppy drive

 

(A:), then press <Enter> to reboot.

 

 

Equipment

Press <F2> (during POST) to enter the BIOS utility,

configuration error

then press Exit in the BIOS utility to reboot.

 

 

Hard disk 0 error

Contact your dealer or an authorized service center.

 

 

Hard disk 0 extended

Contact your dealer or an authorized service center.

type error

 

 

 

I/O parity error

Contact your dealer or an authorized service center.

 

 

Keyboard error or no

Contact your dealer or an authorized service center.

keyboard connected

 

 

 

Keyboard interface

Contact your dealer or an authorized service center.

error

 

 

 

Memory size mismatch

Press <F2> (during POST) to enter the BIOS utility,

 

then press Exit in the BIOS utility to reboot.

 

 

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Contents Users Guide TravelMate 3250/2470 SeriesPage Using electrical power Information for your safety and comfortSafety instructions Turning the product off before cleaningProduct servicing Mercury advisory Replacing the battery pack Telephone line safetyDisposal instructions Taking care of your vision Tips and information for comfortable useFinding your comfort zone Vii Developing good work habitsTurning your computer on and off Basic care and tips for using your computerFirst things first Your guidesClick on Start, Turn Off Computer, then click on Turn Off Taking care of your computerTaking care of your AC adapter Please refer to Frequently asked questions on Taking care of your battery packCleaning and servicing Contents Page Page Page Empowering Technology password Acer Empowering TechnologyAcer eNet Management for selected models Empowering Technology To create a new power profile Acer ePower ManagementAC mode Adapter mode DC mode Battery modeBattery status Empowering Technology Acer ePresentation Management Acer eDataSecurity Management for selected models Acer eLock Management Empowering Technology Acer eRecovery Management Empowering Technology Acer eSettings Management Acer ePerformance Management Icon Description Your Acer notebook tourFront view See Easy-launch buttons on Closed front view# Icon Description English Left view Right view Icon Item Description Rear viewBase view Specifications English English English Acpi Warranty One-year International Travelers Warranty ITW Function Description IndicatorsEasy-launch buttons Easy-launch button Default applicationTouchpad basics TouchpadFunction Left button Right Main touchpad Center Button Lock keys and embedded numeric keypad Using the keyboardKey Description Windows keysHotkeys Fn + ↓ Hotkey Icon Function Description Fn + F7Fn + F8 Fn + ↑US dollar sign Euro symbolSpecial key Ejecting the optical CD or DVD drive tray Using a computer security lockAudio Adjusting the volume# Item Acer OrbiCamGetting to know your Acer OrbiCam Rotating the Acer OrbiCamLaunching the Acer OrbiCam Changing the Acer OrbiCam settingsResolution Options Camera SettingsBasic settings Pictures and My Videos folder Using the Acer OrbiCam as webcamCapture settings Capturing photos/videosEnglish Using the face tracking feature Using video effects selected models only Acer GridVista dual-display compatible Using the system utilitiesLaunch Manager Scans panel, click Run Full System Scan Norton AntiVirusHow do I check for viruses? Image is not full-screen Frequently asked questionsNothing appears on the screen Printer does not work Want to set up my location to use the internal modemNo audio is heard from the computer Keyboard does not respondEnglish Before you call Requesting serviceInternational Travelers Warranty ITW Preparing the computer Disconnecting from the desktopTaking your notebook PC with you Moving aroundWhat to take with you Taking the computer homeWhat to bring to meetings Special considerations Setting up a home officeTraveling with the computer What to bring with you Traveling internationally with the computerSecuring your computer Using a computer security lockUsing passwords Setting passwords Entering passwordsFax/data modem Expanding through optionsConnectivity options Universal Serial Bus USB Built-in network featureEjecting a PC Card PC Card slotInserting a PC Card Installing memory Password Bios utilityBoot sequence Enable disk-to-disk recoveryRegion code Country or region Using softwarePlaying DVD movies Acer eRecovery Management Power managementRestore from backup Create backupRe-install bundled software without CD Create factory default image CDChange password Error messages Corrective action Troubleshooting tipsError messages English FCC notice Regulations and safety noticesEnergy Star guidelines compliance Declaration of Conformity for EU countries Modem noticesOperation conditions Remarque à lintention des utilisateurs canadiensList of applicable countries TBREnglish Macrovision copyright protection notice Laser compliance statementLCD pixel statement EN 61000-3-2/-3 Radio device regulatory notice GeneralEuropean Union EU FCC RF safety requirement English Federal Communications Comission Declaration of Conformity Declaration of Conformity for CE Marking LCD panel ergonomic specifications English CD-ROM IndexEnglish

2470 Series, 3250 Series specifications

Acer's 3250 and 2470 series laptops are designed to cater to a wide range of users, balancing performance, portability, and affordability. Both series incorporate distinct features that make them suitable for everyday tasks, from academic work to casual gaming.

The Acer 3250 Series stands out with its powerful Intel processor options, which include the latest Core i5 and i7 models. This series is equipped with ample RAM, allowing multitasking without lag, making it ideal for students and professionals alike. The 3250's dedicated graphics card further enhances its performance, catering to gamers and graphic designers who require higher graphical capabilities for rendering and gameplay.

A significant characteristic of the 3250 Series is its sleek design. The lightweight chassis makes it highly portable, fitting easily into backpacks without adding bulk. The high-definition display provides vivid colors and sharp contrast, ensuring an enjoyable viewing experience, whether for movies, presentations, or gaming. Additionally, the laptop is equipped with a robust battery that promises an extended life, enabling users to work or play for long hours without needing a recharge.

On the other hand, the Acer 2470 Series offers an excellent entry-level option for those seeking a reliable laptop without unnecessary features. This series features energy-efficient processors that deliver adequate performance for everyday tasks such as browsing, word processing, and streaming content. The 2470’s design is equally stylish, with a durable build that can withstand the rigors of daily use.

Another appealing feature of the 2470 Series is its affordability. It is an ideal choice for students or individuals on a budget who do not want to compromise on performance. The display, while not as advanced as the 3250, still offers decent image quality that meets the needs of most users.

Both series incorporate Acer's Blue Light Shield technology, which reduces eye strain during extended viewing periods. Connectivity options such as USB-C, HDMI, and Bluetooth ensure compatibility with a wide range of peripherals. Overall, the Acer 3250 and 2470 Series laptops are versatile choices that provide customers with options tailored to their specific computing needs, whether demanding or simple.