Acer 230 Series manual Requesting service, International Traveler’s Warranty ITW, Before you call

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Requesting service

International Traveler’s Warranty (ITW)

Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of- purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

There are three ways to access Acer for technical support and information:

Internet service worldwide, visit www.acersupport.com

Telephone support in the United States and Canada, call 1-800- 816-2237

Technical support numbers in various countries

You can view a list of technical support numbers by following these steps:

1Click on Start, Control Panel.

2Double-click on System.

3Click on the Support Information button.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

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Contents TravelMate 230/280 series Page Your guides First things firstTaking care of your computer Basic care and tips for using your computerTurning your computer on and off Taking care of your AC adapter Taking care of your battery packCleaning and servicing Page Contents Appendix a Specifications Appendix B Notices Index Troubleshooting my computerTravelMate Page Description TravelMate tourFront view Left view Right view Rear view Bottom view Memory Houses the computers main memory Compartment Performance FeaturesDisplay MultimediaExpansion Human-centric design and ergonomicsIcon Function Description IndicatorsNo. Description Understanding the iconsSpecial keys Using the keyboardLock keys Lock key DescriptionEmbedded numeric keypad Desired access Num lock on Num lock offKey Description Windows keysHot keys Hot key Icon Function Description Euro symbol Launch Keys Description Default application Touchpad basics TouchpadFunction Left button Right Center Tap Button Buttons Hard disk StorageOptical drive Ejecting the CD or DVD trayRegion Code Country or Region Playing DVD moviesEjecting a diskette Floppy driveAudio Adjusting the volumePower management Moving around with your TravelMate Disconnecting from the desktopMoving around Preparing the computerWhat to bring to long meetings Taking the computer homeWhat to bring to short meetings Special considerations Setting up a home officeWhat to bring with you Traveling internationally with the computer Traveling with the computerSpecial considerations Securing your computer Using a computer security lockSetting a password Setting passwords Removing a passwordChanging a password Getting to know your TravelMate My computer Page Modem Expanding through optionsConnectivity options Network Universal Serial Bus Ejecting a PC Card PC Card slotInserting a PC Card Memory upgrade Upgrade optionsInstalling memory Page Launch Manager Using system utilitiesBios Utility Navigating the Bios Utility Parameter Description InformationMain LAN Advanced Primary Master Secondary Master Device Configuration PCI IRQ Routing Security Setting the Boot drive sequence BootThis menu contains the exit options ExitCustomizing my computer My computer Page Nothing appears on the screen Frequently-asked questionsNo audio is heard from the computer Image is not full-screenCD or DVD drive cannot access a disc Floppy drive cannot access a disketteKeyboard does not respond Serial mouse does not workWant to set up my location to use the internal modem Error Messages Corrective Action Error messagesSetup to reconfigure the system Device Error Messages Corrective Action Before you call Requesting serviceInternational Traveler’s Warranty ITW Troubleshooting my computer Specifications Page Memory MicroprocessorData storage Display and videoPower Weight and dimensionsPorts EnvironmentOptions Appendix a Specifications Appendix B This appendix lists the general notices of your computer Use conditions FCC noticeTBR Modem noticesRemarque à l’intention des utilisateurs canadiens Important safety instructions Laser compliance statement Varning Lithium battery statementLCD pixel statement Year 2000 compliance statementMacrovision copyright protection notice Tick noticeIndex CD-ROM ===SO