Acer 260 series manual Requesting service, International Traveler’s Warranty ITW, Before you call

Page 61

51

Requesting service

International Traveler’s Warranty (ITW)

Your computer is backed by an International Traveler’s Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-of- purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide.

There are three ways to access Acer for technical support and information:

•Internet service worldwide, visit www.acersupport.com

•Telephone support in the United States and Canada, call 1-800- 816-2237

•Technical support numbers in various countries

You can view a list of technical support numbers by following these steps:

1Click on Start, Control Panel.

2Double-click on System.

3Click on the Support Information button.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently.

Image 61

Contents TravelMate 220/260 series Page Iii Page Your guides First things firstTurning your computer on and off Basic care and tips for using your computerTaking care of your computer Taking care of your battery packTaking care of your AC adapter Cleaning and servicing Contents Appendix a Specifications Appendix B Notices Index Troubleshooting my computerTravelMate Page Front view TravelMate tourDescription Left view Right view Rear view Bottom view Performance FeaturesDisplay MultimediaExpansion Human-centric design and ergonomicsIcon Function Description IndicatorsSpecial keys Using the keyboardLock keys Lock key DescriptionEmbedded numeric keypad Desired access Num lock on Num lock offHot keys Windows keysKeyDescription Hot key Icon Function Description Euro symbol Launch Keys Touchpad basics TouchpadFunction Left button Right Center Tap Button Buttons Hard disk StorageAcerMedia drive Ejecting the CD or DVD trayRegion Code Country or Region Playing DVD moviesInserting and ejecting a diskette Floppy driveAudio Adjusting the volumePower management Moving around with your TravelMate Disconnecting from the desktopMoving around Preparing the computerWhat to bring to short meetings Taking the computer homeWhat to bring to long meetings What to bring with you Setting up a home officeSpecial considerations Traveling internationally with the computer Traveling with the computerSpecial considerations Using passwords Using a computer security lockSecuring your computer Entering passwords Setting passwords Getting to know your TravelMate My computer Page AcerMedia bay modules Expanding through optionsConnectivity options Network ModemUniversal Serial Bus Inserting a PC Card PC Card slotEjecting a PC Card Memory upgrade Upgrade optionsInstalling memory Launch Manager Using system utilitiesBios Utility My computer Page Nothing appears on the screen Frequently-asked questionsNo audio is heard from the computer Image is not full-screenCD or DVD drive cannot access a disc Floppy drive cannot access a disketteKeyboard does not respond Serial mouse does not workWant to set up my location to use the internal modem Connectors and there is only one PS/2 port on the computerPrinter does not work Error Messages Corrective Action Error messagesError Messages Corrective Action International Traveler’s Warranty ITW Requesting serviceBefore you call Troubleshooting my computer Specifications Page Memory MicroprocessorData storage Display and videoPower Weight and dimensionsPorts EnvironmentOptions Appendix a Specifications Appendix B This appendix lists the general notices of your computer Use conditions FCC noticeRemarque à l’intention des utilisateurs canadiens Modem noticesCTR Important safety instructions Laser compliance statement Varning Lithium battery statementLCD pixel statement Year 2000 compliance statementMacrovision copyright protection notice Index Types