Acer 260 series manual Floppy drive cannot access a diskette, CD or DVD drive cannot access a disc

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The floppy drive cannot access a diskette.

Check the following:

•Make sure the diskette is properly inserted in the floppy drive.

•Make sure the diskette is formatted.

•If the diskette is not the cause of the problem, the floppy drive may be dirty. Clean it using a drive cleaning kit. Follow the instructions included with the kit.

The CD or DVD drive cannot access a disc.

Check the following:

•Make sure the disc is supported by the drive. If your computer has a CD-ROM drive, it can read CDs but cannot read DVDs. If your computer has a DVD drive, it can read DVDs in addition to CDs.

•When placing the CD or DVD in the drive tray, make sure it is secure in the spindle on the drive tray.

•Make sure the CD or DVD is free from scratches or smudges. If the CD or DVD is dirty, clean it using a disc cleaning kit. Remember to follow the instructions included with the kit.

•If the problem does not lie with the disc, your CD or DVD drive may be dirty. Clean it using a drive cleaning kit. Follow the instructions included with the kit.

The keyboard does not respond.

Try attaching an external keyboard to the PS/2 connector on the computer’s rear. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The serial mouse does not work.

Check the following:

•Make sure that the serial cable is plugged securely into the serial port.

•During the POST, press F2 to access the BIOS Utility and verify that the serial port is enabled. See “BIOS Utility” on page 42 and your online guide for more details.

I prefer using an external keyboard and mouse, but both have PS/2

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Contents TravelMate 220/260 series Page Iii Page Your guides First things firstTurning your computer on and off Basic care and tips for using your computerTaking care of your battery pack Taking care of your computerTaking care of your AC adapter Cleaning and servicing Contents Appendix a Specifications Appendix B Notices Index Troubleshooting my computerTravelMate Page TravelMate tour Front viewDescription Left view Right view Rear view Bottom view Performance FeaturesDisplay MultimediaExpansion Human-centric design and ergonomicsIcon Function Description IndicatorsSpecial keys Using the keyboardLock keys Lock key DescriptionEmbedded numeric keypad Desired access Num lock on Num lock offWindows keys Hot keysKeyDescription Hot key Icon Function Description Euro symbol Launch Keys Touchpad basics TouchpadFunction Left button Right Center Tap Button Buttons Hard disk StorageAcerMedia drive Ejecting the CD or DVD trayRegion Code Country or Region Playing DVD moviesInserting and ejecting a diskette Floppy driveAudio Adjusting the volumePower management Moving around with your TravelMate Disconnecting from the desktopMoving around Preparing the computerTaking the computer home What to bring to short meetingsWhat to bring to long meetings Setting up a home office What to bring with youSpecial considerations Traveling internationally with the computer Traveling with the computerSpecial considerations Using a computer security lock Using passwordsSecuring your computer Entering passwords Setting passwords Getting to know your TravelMate My computer Page Expanding through options AcerMedia bay modulesConnectivity options Network ModemUniversal Serial Bus PC Card slot Inserting a PC CardEjecting a PC Card Memory upgrade Upgrade optionsInstalling memory Launch Manager Using system utilitiesBios Utility My computer Page Nothing appears on the screen Frequently-asked questionsNo audio is heard from the computer Image is not full-screenCD or DVD drive cannot access a disc Floppy drive cannot access a disketteKeyboard does not respond Serial mouse does not workConnectors and there is only one PS/2 port on the computer Want to set up my location to use the internal modemPrinter does not work Error Messages Corrective Action Error messagesError Messages Corrective Action Requesting service International Traveler’s Warranty ITWBefore you call Troubleshooting my computer Specifications Page Memory MicroprocessorData storage Display and videoPower Weight and dimensionsPorts EnvironmentOptions Appendix a Specifications Appendix B This appendix lists the general notices of your computer Use conditions FCC noticeModem notices Remarque à l’intention des utilisateurs canadiensCTR Important safety instructions Laser compliance statement Varning Lithium battery statementYear 2000 compliance statement LCD pixel statementMacrovision copyright protection notice Index Types