Acer 3010 manual Requesting service, International Travelers Warranty ITW, Before you call

Page 56

English

46

To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the onscreen instructions to perform system recovery.

Important! This feature occupies 3 to 4 GB in a hidden partition on your hard disk.

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: _____________________________________________

Address: ___________________________________________

Telephone number: _________________________________

Machine and model type: ____________________________

Serial number: ______________________________________

Date of purchase: ___________________________________

Image 56
Contents TravelMate 3010 Series Users GuidePage Disposal instructions Basic care and tips for using your computer First things firstYour guides Turning your computer on and offClick on Start, Turn Off Computer, then click on Turn Off Taking care of your computerTaking care of your AC adapter Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Operation conditionsContents Page Page Page Acer Empowering Technology Acer eDataSecurity Management Acer eLock Management Acer ePerformance Management Acer eRecovery Management Acer eSettings Management Acer eNet ManagementEmpowering Technology Acer ePower Management AC modeDC mode Create new power schemeAcer ePresentation Management Empowering Technology Description Your Acer notebook tourFront view Icon Description Closed front viewEasy-launch buttons on page 21 for more details Left view Right view # Icon DescriptionRear view Base viewSpecifications FSBEnglish English English Indicators Function DescriptionEasy-launch button Default application Easy-launch buttonsTouchpad Touchpad basicsFunction Left button Right Main touchpad Center Button Using the keyboard Lock keys and embedded numeric keypadKey Description Windows keysHotkeys Hotkey Icon Function Description Fn + F1 Fn + F2Fn + F3 Fn + F4US dollar sign Euro symbolSpecial keys Using a computer security lock Ejecting the optical CD or DVD drive trayAdjusting the volume AudioAcer OrbiCam Getting to know your Acer OrbiCamRotating the Acer OrbiCam # ItemLaunching the Acer OrbiCam Changing the Acer OrbiCam settingsResolution Options Camera SettingsBasic settings Using the Acer OrbiCam as webcam Capture settingsCapturing photos/videos Pictures and My Videos folderEnabling the Acer VisageON Using the face tracking feature Using video effects selected models only Protecting the HDD Using Acer GraviSenseAcer GraviSense Anti-Theft English Using the system utilities Acer GridVista dual-display compatibleLaunch Manager Scans panel, click Run Full System Scan Norton AntiVirusHow do I check for viruses? Image is not full-screen Frequently asked questions Nothing appears on the screen No audio is heard from the computer Keyboard does not respondInfrared port does not work Printer does not workWant to set up my location to use the internal modem Before you call Requesting serviceInternational Travelers Warranty ITW Disconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerWhat to take with you Taking the computer homeWhat to bring to meetings Special considerations Setting up a home officeTraveling with the computer Traveling internationally with the computer What to bring with youSecuring your computer Using a computer security lockUsing passwords Entering passwords Setting passwordsFax/data modem Expanding through optionsConnectivity options Built-in network feature Fast Infrared FIRUniversal Serial Bus USB Ieee 1394 portEjecting a PC Card PC Card slotInserting a PC Card Installing memory Bios utilityBoot sequence Enable disk-to-disk recovery PasswordUsing software Playing DVD moviesPower management Acer eRecovery Management Create backupRestore from backup Create factory default image CDRe-install bundled software without CD Change passwordError messages Corrective action Troubleshooting tipsError messages English FCC notice Regulations and safety noticesEnergy Star guidelines compliance Modem notices Operation conditionsRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesTBR List of applicable countriesEnglish Important safety instructions English Macrovision copyright protection notice Laser compliance statementLCD pixel statement EN 61000-3-2/-3 Radio device regulatory notice GeneralEuropean Union EU FCC RF safety requirement Exposure of humans to RF fields RSS-102 Federal Communications Comission Declaration of Conformity ZH2Declaration of Conformity for CE Marking Index CD-ROMEnglish