Acer Pro Series manual Requesting service, International Travelers Warranty ITW, Before you call

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English

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To start the recovery process:

1Restart the system.

2While the Acer logo is showing, press <Alt> + <F10> at the same time to enter the recovery process.

3Refer to the onscreen instructions to perform system recovery.

Important! This feature occupies 6 GB in a hidden partition on your hard disk

Requesting service

International Travelers Warranty (ITW)

Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.

An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly.

Always have your ITW passport on hand, especially when you travel, to receive the benefits from our support centers. Place your proof-of-purchase in the flap located inside the front cover of the ITW passport.

If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult http://global.acer.com.

Before you call

Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).

You are required to provide the following information:

Name: __________________________________________________________________

Address: _________________________________________________________________

Telephone number: ______________________________________________________

Machine and model type: _________________________________________________

Serial number: ___________________________________________________________

Date of purchase: ________________________________________________________

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Contents Aspire one Pro Series User GuidePage Turning the product off before cleaning Information for your safety and comfortSafety instructions Using electrical power Guidelines for safe battery usage Product servicingReplacing the battery pack Operating environmentMedical devices VehiclesPotentially explosive environments Emergency callsMercury advisory Disposal instructionsTips and information for comfortable use Finding your comfort zone Taking care of your visionDeveloping good work habits Xii How to Register First things firstProduct Registration Your guidesTaking care of your computer Basic care and tips for using your computerTurning your computer on and off Taking care of your battery pack Cleaning and servicingPlease refer to Frequently asked questions on Taking care of your AC adapterXvi Contents Securing your computer Index Page Acer eRecovery Management Acer eRecovery ManagementLaunching Acer eRecovery Management Indicators Icon Function DescriptionFunction Left button Right Main touchpad Button TouchpadTouchpad basics with two-click buttons Using a computer security lock Using the keyboard Desired access Num Lock on Num Lock offLock keys and embedded numeric keypad Lock key DescriptionWindows keys KeyDescriptionApplication KeyHotkeys Hotkey Icon Function DescriptionUS dollar sign Euro symbolSpecial keys only for certain models No audio is heard from the computer Frequently asked questionsNothing appears on the screen Keyboard does not respond Printer does not workBefore you call Requesting serviceInternational Travelers Warranty ITW Maximizing the batterys life Battery packBattery pack characteristics Installing and removing the battery pack Optimising battery life Charging the batteryChecking the battery level Battery-low warning Situation Recommended ActionDisconnecting from the desktop Taking your notebook PC with youMoving around Preparing the computerWhat to take with you Taking the computer homeWhat to bring to meetings Special considerations Setting up a home officeTraveling with the computer Traveling internationally with the computer What to bring with youSecuring your computer Using a computer security lockUsing passwords Entering passwords Setting passwordsConnectivity options Built-in network featureExpanding through options Bios utility Boot sequenceEnable disk-to-disk recovery Universal Serial Bus USBPower management PasswordError messages Corrective action Troubleshooting tipsError messages English Operation conditions Regulations and safety noticesFCC notice LCD pixel statement Radio device regulatory notice GeneralRemarque à lintention des utilisateurs canadiens Declaration of Conformity for EU countriesList of applicable countries FCC RF safety requirementEuropean Union EU English LCD panel ergonomic specifications Index §Q§μe