Acer M5400(G) manual System Troubleshooting

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Chapter 4

System Troubleshooting

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non- Acerproducts, prototype cards, or modified options can give false errors and invalid systemresponses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating thesame operation.

3.Refer to “Power System check” and “Beep Codes” to determine which corrective action to perform.

Chapter 4

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Contents Acer Aspire M5400G Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents Features ChapterGraphics card Hard disk driveOptical disk drive VedioUSB ports Rear I/O connectorsOn-board connectors Extension slotSystem Bios Power supplyBlock Diagram System Components Front PanelComponent Rear Panel Processor Hardware Specifications and ConfigurationsSpecification IOS Hotkey ListAudio Interface Memory CombinationsSystem Memory Slot Memory Total MemoryUSB Port Power ManagementSata Interface Environmental RequirementsGlobal Standby Mode Power Management FunctionACPI support functionDevice Standby Mode Suspend ModeCmos Setup Utility System UtilitiesEntering Cmos setup Navigating Through the Setup UtilitySetup Utility Menus Parameter DescriptionProduct Information Standard Cmos Features Parameter Description OptionAdvanced Bios Feature EnabledAdvanced Chipset Features Integrated Peripherals UMAPower Management Setup PC Health Status Frequency/Voltage Control Bios Security Features Setting a supervisor passwordLoad Default Settings Save & Exit Setup Exit Without Saving System Disassembly Disassembly RequirementsPre-disassembly Procedure Removing the Side Panel Removing the Heat Sink Fan Assembly Page Removing the Processor Removing the Memory Modules Removing the VGA Card Removing the Mode Card Removing the Front Bezel Removing Rear USB Board Removing the Hard Disk Drive Page Removing the Optical Drive Removing Cables Removing the removable HDD bay Removing the Power Supply Lift the power supply module out of the chassis Removing the Mainboard Page System Troubleshooting Power System Check System External InspectionSystem Internal Inspection Beep Codes Viewing Bios checkpoints Bootblock Initialization Code CheckpointsCheckpoints System is waking from Acpi S3 state Bootblock Recovery Code Checkpoints Checkpoint DescriptionBios Recovery Choose OK and press Enter keyJumper and Connector Information PlacementLabel Description Internal header pin definition Jumper SettingSetting Jumper Jumper/Header Name Function Definition1SYSRECOVER F1394 FpanelLPT Jumper/Header Name Function Definition VCC 5VSYS KEY COM2USB Connectors StackedBlack Pin Signal NameVCCUSB0 Audio Back Panel Connectors IDE / SataVGA PS2 COM FRU Field Replaceable Unit List Aspire M5400G Exploded DiagramAM551 Assy Name ’TYAspire M5400G Exploded DiagramAM550 Assy Aspire M5400G FRU List Category Part Number Acer P/NSempron HDD VGA ATI HD4650 1GB DSUB/HDMI/DVI ATX Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N Category Part Number Acer P/N