Acer M3802(G) manual Real-time clock, Audio, Modem, Video and Monitor

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Error Symptom

Action/FRU

 

 

CD/DVD-ROM drive LED doesn't come on but works

1.CD/DVD-ROM drive

normally.

 

 

 

CD/DVD-ROM drive LED flashes for more than 30

1.CD/DVD-ROM may have dirt or foreign material on

seconds before LED shutting off.

it. Check with a known good disc.

Software asks to reinstall disc.Software displays a

2. CD/DVD-ROM is not inserted properly.

reading CD/DVD error.

3.CD/DVD-ROM is damaged.

 

 

CD/DVD-ROM drive cannot load or eject when the

1.Disconnect all cables from CD/DVD-ROM drive

system is turned on and its eject button is pressed

except power cable, then press eject button to try to

and held.

unload the disk.

 

2.CD/DVD-ROM drive power.

 

3.CD/DVD-ROM drive

 

 

CD/DVD-ROM drive does not read and there are no

1.CD may have dirt or foreign material on it. Check

messages are displayed.

with a known good disc.

 

2.Ensure the CD/DVD-ROM driver is installed

 

properly.

 

3.CD/DVD-ROM drive.

 

 

CD/DVD-ROM drive can play audio CD but no

1.Ensure the headphone jack of the CD/DVD-ROM

sound output.

has an output.

 

2.Turn up the sound volume.

 

3.Speaker power/connection/cable.

 

4.CD/DVD-ROM drive.

 

 

Real-time clock

 

 

Real-time clock is inaccurate.

1.Ensure the information in the Standard CMOS

 

Feature of BIOS Setup is set correctly.

 

2.RTC battery.

 

3.Main board.

 

 

Audio

 

 

Audio software program invokes but no sound

1.Speaker power/connection/cable.

comes from speakers.

 

 

 

Modem

 

 

Modem ring cannot wake up system from suspend

1.For the External Modem, make sure Power on By

mode.

Ring in BIOS Setup or Power Management is set to

 

Enabled. For the PCI modem, make sure Wake up

 

by PCI card is set to Enabled.

 

2.If PCI modem card is used, reinsert the modem

 

card to PCI slot firmly or replace the modem card.

 

3.In Win 98, ensure the telephone application is

 

configured correctly for your modem and set to

 

receive messages and/or fax.

 

 

Data/fax modem software program invokes but

1.Ensure the modem card is installed properly.

cannot receive/send data/fax

 

 

 

Fax/voice modem software program invokes but has

1.Ensure the modem voice-in cable from modem

no sound output. (Data files are received normally;

adapter card to main board

voice from modem cannot be produced, but system

 

sound feature works normally.)

 

 

 

Video and Monitor

56

Chapter 4

Image 63
Contents Acer Aspire M3802G Service Guide Revision History Copyright Disclaimer Conventions Service Guide Coverage Table of Contents Chapter FeaturesGraphics card On-Board Graphic solutionHard disk Optical diskExtension slot System BiosPower supply USB portsBlock Diagram System Components Front PanelComponent Rear Panel Main Board Major Chips Hardware Specifications and ConfigurationsSpecification IOS Hotkey ListSlot Memory Total Memory Memory CombinationsSystem Memory Audio InterfaceEnvironmental Requirements Power ManagementSata Interface USB PortSuspend Mode Power Management FunctionACPI support functionDevice Standby Mode Global Standby ModeSystem Utilities Cmos Setup UtilityNavigating Through the Setup Utility Entering Cmos setupParameter Description Setup Utility MenusProduct Information Parameter Description Option Standard Cmos FeaturesEnabled Advanced Bios FeatureAdvanced Chipset Features Integrated Peripherals Power Management Setup PC Health Status Frequency/Voltage Control Setting a supervisor password Bios Security FeaturesLoad Default Settings Exit Without Saving Save & Exit SetupDisassembly Requirements System DisassemblyPre-disassembly Procedure Removing the Side Panel Removing the Heat Sink Fan Assembly Removing the Processor Removing the Mode Card Removing the VGA Card Removing the TV CardRemoving the Hard Disk Drive Page Removing the Front Bezel Removing the Optical Drive Powe- Led Cabl e HDD Cabl e ODD Cabl e Removing the CablesRemoving the System FAN Removing the Power Supply Removing the Memory Modules Removing the Mainboard System Troubleshooting Checkpoint Description Power-On Self-Test PostE1-E8 EC-EE Bootblock Recovery Code CheckpointsPost Check Points Checkpoint Description DIM Code Checkpoints Post Error Messages List Message Description DisplayedCmos Basic No ROMAtapi DMA VirusNvram PCI ROMPCI IRQ INS MiscellaneousMessage Displayed Description BiosPost Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Main board and MemoryError Symptom Action/FRU Hard Disk DriveCD/DVD-ROM Drive Video and Monitor Real-time clockAudio ModemKeyboard Power SupplyOther Problems Dimm Undetermined ProblemsPlacement Jumper and Connector InformationLabel Description Jumper/Header Name Function Definition Jumper SettingSetting Jumper Internal header pin definitionPwrsw ResetSYS FAN Header Front Panel Header SATALED+ Acpiled Sataled PwrledSpdif Header USBVCC3Front USB Header USBVCC4 PORT-ELConnector Name Function Definition Connector pin definitionVdacsdat VGA ConnGreen Blue19LANLED2 20LANLED1 USB+LAN Conn4AUGND2 8AUGND2SATA3RXN SATA3RXP SATA2TXP SATA2TXNSATA2RXN SATA2RXP SATA3TXP SATA3TXN6VCC Atxpower Conn4VCC 16ATXPSONL 5GNDFRU Field Replaceable Unit List Aspire M3802 Exploded Diagram MB-SUPPORT Category Description Part Number Aspire M3802 FRU ListHDD 2TB Mouse Category Description Part Number Category Description Part Number Category Description Part Number Category Description Part Number Category Description Part Number Create Sata RAID IntelR Matrix Storage Manager option ROMChapter Page Create Sata RAID Create Sata RAID 0+1 Chapter IntelR Matrix Storage Console Intel RAID SOP Windows for WIN7Chapter Picture6 Select Menber Hard Drives Picture7 Chapter Chapter Page Chapter Page Chapter Page Chapter

M3802(G) specifications

The Acer M3802(G) is a remarkable computer that offers a blend of performance, aesthetics, and innovation suitable for both home and office environments. Designed for users seeking a reliable and efficient machine, the M3802(G) boasts features that make it stand out in a competitive market.

At the heart of the Acer M3802(G) is the powerful processor. Typically equipped with Intel's Core i5 or i7 series, it provides efficient multitasking capabilities and exceptional performance for daily tasks, gaming, and multimedia applications. This ensures smooth operation even when running resource-intensive applications, making it an ideal choice for users who demand reliability.

One of the key characteristics of the Acer M3802(G) is its robust storage options. Users can choose from various configurations, including traditional hard drives and faster solid-state drives (SSD). The inclusion of SSDs drastically improves boot times and application loading speeds, allowing users to enjoy a seamless computing experience. Furthermore, with ample storage capacity, users can store large amounts of data, from documents to high-definition media.

In terms of graphics, the Acer M3802(G) leverages integrated Intel HD Graphics or optional dedicated graphics cards. This combination offers flexibility for casual gamers and creative professionals who need accurate rendering for graphic design and video editing tasks. Whether you are playing games or editing videos, the M3802(G) delivers crisp visuals and smooth frame rates.

Connectivity is another strong suit of the Acer M3802(G). It comes equipped with multiple USB ports, HDMI output, and Ethernet options for seamless integration with various peripherals and networks. Moreover, built-in Wi-Fi and Bluetooth capabilities ensure that users can connect to the internet and other devices wirelessly with ease, enhancing the overall user experience.

The M3802(G) also features Acer’s advanced cooling technology, which maintains optimal operating temperatures during intensive tasks. This not only helps in prolonging the lifespan of components but also ensures that the system runs quietly, which is ideal for office environments or home setups where noise can be a distraction.

Additionally, the design of the Acer M3802(G) reflects a modern aesthetic, with a sleek chassis and thoughtful cable management options that allow for a tidy workspace. With its compact form factor, it fits easily in smaller areas while still delivering the power and performance expected from a full-sized desktop.

In summary, the Acer M3802(G) is a well-rounded desktop that combines powerful performance, extensive storage options, and excellent connectivity features. With its advanced cooling system, sleek design, and modern technologies, it proves to be a solid investment for anyone in need of a dependable computing solution. Whether for work or play, the M3802(G) delivers an exceptional experience tailored to the demands of today's users.