Acer VD.T25V7.001 manual Online Support Information, Appendix C

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Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models

User's manuals

Training materials

Bios updates

Software utilities

Schematics

Spare parts lists

Chips

TABs (Technical Announcement Bulletin)

The service repair section provides you with downloadable information on:

Troubleshooting guides

Tooling box information

Repair instructions for specific models

Basic repair guidelines

Debug cards for Acer's latest models

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

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Contents Acer TravelMate 800 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Appendix B Test Compatible Components Chapter TroubleshootingTravelMate 800 Series Main Features Appendix C Online Support Information 105 Index 107Features ChapterKeyboard and Pointing Device Block Diagram Top View BiosBoard Layout OZ711MIBottom View Outlook View Front Open ViewIcon Description Front Panel Left Panel Right Panel Rear Panel Bottom Panel Indicators Icon Function DescriptionLock Keys Lock Key DescriptionDesired Access Num Lock On Num Lock Off Embedded Numeric KeypadWindows Keys Key Icon DescriptionHot Keys Hot Key Icon Function DescriptionBrightness up Increases the screen brightness Euro Symbol Click on Start, Settings, Control PanelLaunch Key Default application Launch KeysMail Detection Touchpad Touchpad BasicsFunction Left Button Right Button Scroll Button Tap Processor Hardware Specifications and ConfigurationsSpecification Second Level CacheModem/Bluetooth Interface Memory CombinationsLAN Interface MHS2030AT Hard Disk Drive InterfaceDVD-ROM Interface DVD-ROM 8X QSI SDR-083Combo Drive Interface Audio InterfaceVideo Interface Ieee 1394 Port Video MemoryParallel Port USB PortKeyboard BatterySystem Board Major Chips LCD InverterAC Adapter QDI QD141X1LH12TFT Power Management Mechanical SpecificationEnvironmental Requirements VGA Bios Memory Address MapAddress Map IRQ Assignment Map DMA Channel AssignmentChapter Bios Setup Utility System UtilitiesNavigating the Bios Utility Info Parameter DescriptionMain Parameter Description Format/Option IRQ 5/IRQ System DevicesParameter Description Options DMA 1/DMASecurity Clear or SetParameter Description Option Chapter Removing a Password Boot Exit Bios Flash Utility System Diagnostic Diskette Chapter Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Screw List CPU Frame NUTRemoving the Battery Pack Removing the ODD Module Removing the Memory Removing the Keyboard Removing the Function Key Board Chapter Removing the Touchpad Removing the Thermal Module Disassembling the LCD Module Disassembling External Modules Disassembling the HDD Module Chapter Troubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM/DVD-ROM Drive Check Memory Check Power System Check Keyboard or Auxiliary Input Device CheckCheck the Power Adapter Touchpad Check Display CheckSound Check Power-On Self-Test Post Error Message Error Messages FRU/Action in Sequence Index of Error MessagesError Message List Setup02F0 CPU ID Indicator-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Power-Related SymptomsSpeaker-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Power Management-Related SymptomsModem-Related Symptoms Peripheral-Related SymptomsKeyboard/Touchpad-Related Symptoms LCD FPCIntermittent Problems Undetermined Problems DimmIndex of AFlash Bios Error Message Error Message Action in SequenceChapter FRU Field Replaceable Unit List Exploded Diagram LCD DVD Assy HDD W/O HDD Assy 512MB Micron MT16VDDS6464HG-265B4 System256MB Infineon HYS64D32020 GDL-7-B 512MB Infineon HYS64D64020GBDL-7-B 64MX64LCD Panel with Logo LCD Bracket 14.1 Left W/HINGELCD Bracket 15 Left W/HINGE LCD Latch KIT W/SPRINGCombo Drive DVD Assy DVD-RW Combo Module 24X QSI SBW-242 HDD CoverHDD Case DVD-RW Combo Module 24X KME UJDA740Cables System FFC Touchpad M/B-- T/P BOARD-- Long System 84KEYS Keyboard Darfon UK NSK-A640U 85KEYS85KEYS FFC Touchpad T/P BOARD-- T/P---SHORTBluetooth Line Communication Module Wireless LAN Antenna SETBluetooth Antenna Cable Modem /BLUETOOTH Combo Board AmbitBattery Sanyo LI-ION 6CELL Model BatterySystem Battery Simplo LI-ION 8CELL Battery Pack CASE/COVER/BRACKET AssemblyLower Case Assy W/O Speaker Front BezelUpper Case Assy W/ Touchpad System IO ShieldingScrew CPU NUT ZG1SMBZG1001,REV3A ScrewsScrew NUT IO EA1 MBEA1001, REV3B Screw I2*3M-NIHY M2L3Chapter Chapter Appendix a TravelMate 800 SeriesMain Features Test Compatible Components Appendix BMonitors SpecificationsMicrosoft Windows XP Environment Test Parallel PortScsi FLASH/32MBUSB HDD USB PortSilitek K/B MHS2030AT USB CD-ROMUSB CCD USB HUBPCI USB HUB Audio JacksMicrosoft Windows 2000 Environment Test Appendix B 101 USB HUB PCI USB HUB Appendix B 103 104 Online Support Information Appendix C106 Index Bios