Acer VD.A0307.001 manual Online Support Information, Appendix C

Page 85

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models

User's manuals

Training materials

Bios updates

Software utilities

Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW)

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

75

Image 85
Contents Acer Aspire 1310 Series Service GuideRevision History Copyright Conventions Preface Page Table of Contents Chpater Jumper and Connector Locations Features System SpecificationsChapter Expansion System BLO CK Diag RAM System Block DiagramTop View Board LayoutFNJ34 Bottom ViewFront View Outlook ViewDescription Left Panel Right Panel Rear Panel Bottom Panel Indicators Lock Key Description KeyboardKey Description Desired Access Num Lock OnHot Key Function Euro keyTouchpad Basics TouchpadFunction Left Button Righ Button Tap Chapter Launch Keys Specification Hardware Specifications and ConfigurationsProcessor LAN Interface Memory CombinationsModem Interface Floppy Disk Drive InterfaceDVD-ROM Interface Hard Disk Drive InterfaceParallel Port ItemResolution SpecificationUSB Port BatteryPcmcia Port System Board Major ChipsDC-AC LCD inverter AC AdapterPower Saving Mode Phenomenon Power ManagementEnvironmental Requirements Mechanical SpecificationHumidity VibrationIRQ Assignment Map Navigating the Bios Setup Utility Bios Setup UtilitySystem Utilities Parameter Description StartupExit System Diagnostic Diskette Bios Flash UtilityMachine Disassembly and Replacement Before You Begin General InformationDisassembly Procedure Flowchart Screw List Removing the Battery Pack Removing the Memory/HDD Module Removing the Keyboard/LCD Module Disassembling the Main Unit Page Chapter Disassembling the LCD Module-14.1 Inch Disassembling the LCD Module-15.1 Inch Disassembling the HDD Module Disassembling the External ModulesDisassembling the Floppy Disk Drive Module Disassembling the Optical Drive ModuleChapter Symptoms Verified Go To TroubleshootingExternal Diskette Drive Check System Check ProceduresExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device Check Power System CheckMemory Check Touchpad Check Check the Battery PackPower-On Self-Test Post Error Message Error Message List Index of Error MessagesError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence LCD-Related Symptoms Index of Symptom-to-FRU Error MessageIndicator-Related Symptoms Power-Related SymptomsMemory-Related Symptoms PCMCIA-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsChapter Top View Jumper and Connector LocationsU20 Bottom ViewFRU Field Replaceable Unit List System Exploded DiagramFDD Assy Picture Partname And Description Part Number Assy 14.1 Hinge R/L FDD Assy FDD FFC ODD Bracket Aspire 1300 Keyboard Jimmold US International Hinge Cover 14.1-R Rubber Feet Circle Base Chapter Appendix a Model Definition and ConfigurationAspire 1310 series Appendix B Test Compatible ComponentsMicrosoft Windows XP Home Environment Test SpecificationsAppendix B Appendix B Appendix C Online Support InformationAppendix C Index BiosPcmcia