Brother 1575MC owner manual Error Messages

Page 95

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages. You can correct most problems by yourself. If you need additional assistance, call the Brother fax-back system.

 

 

ERROR MESSAGE

CAUSE/ACTION

 

 

 

 

 

 

 

 

 

The machine is out of ribbon or the print cartridge is

 

 

CHECK

CARTRIDGE

 

 

 

 

not properly installed. Install the print cartridge again.

 

 

 

 

 

 

 

 

 

 

 

RESET

OR

REPLACE

 

(See Replacing the Print Cartridge, page 13-6.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The documents were not inserted or fed properly, or

 

 

CHECK

ORIGINAL

 

 

 

 

were too long. (See Document Jams and Paper Jams,

 

 

 

 

 

 

 

 

 

 

 

REMOVE

ORIGINAL

 

page 13-4.)

 

 

CHECK

ORIGINAL

 

 

 

 

PRESS

STOP

KEY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The fax machine is out of paper or paper is not

 

 

CHECK

PAPER

 

 

 

 

properly loaded in the paper tray. Refill the paper or

 

 

 

 

 

 

 

 

 

 

 

RELOAD

PAPER

 

remove the paper and load it again. If this error

 

 

 

 

 

 

 

 

 

appears while receiving a fax, load paper to restart

 

 

 

 

 

 

 

 

 

printing. If you were coping or printing reports, load

 

 

 

 

 

 

 

 

 

paper and try again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A poor quality phone line resulted in a

 

 

COMM.ERROR

 

 

 

 

 

 

 

 

communications error. Try the call again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You have requested a polling call from another party,

 

 

CONNECTION

FAIL

 

 

 

 

 

but the other fax machine is not in Poll Waiting mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Verify the other parties polling setup.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The print head has overheated. Wait 30 minutes for it

 

 

COOLING

DOWN

 

 

 

 

to cool.

 

 

 

 

 

 

 

 

 

 

 

WAIT FOR

A

WHILE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The cover is not completely closed. Close the cover.

 

 

COVER

OPEN

 

 

 

 

 

 

 

 

 

 

 

PLS

CLOSE

COVER

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The other party has disconnected during a call or fax.

 

 

DISCONNECTED

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The number you called does not answer or is busy.

 

 

NO

RESPONSE/BUSY

 

 

 

 

 

You may also have reached a number not connected to

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

a fax. Check the number and call again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You’ve tried accessing a One Touch or Speed Dial

 

 

NOT

REGISTERED

 

 

 

 

 

location with no number assigned to it. (See pages 7-1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

to 7-2for how to store One Touch and Speed Dial

 

 

 

 

 

 

 

 

 

numbers.)

 

 

 

 

 

 

 

 

 

 

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 13 - 2

Page 94 Page 96
Image 95
Page 94 Page 96
Contents
FAX-1575mc If You Need to Call Customer Service Brother fax-back system USA Only Frequently Asked Questions FAQsFor Customer Service Brother NumbersDescription Ordering Accessories and SuppliesTrademarks For USA and CanadaCompilation and Publication Notice What to do if you think your Product is defective Limitations For Canada Only Table of Contents TAD Initial SetupSetup Send Telephone Services Making Copies Specifications Glossary Index Remote Retrieval Access Card Conventions Used in this Manual Using This ManualIntroduction Finding InformationCopy Keys FAX-1575mc Control Panel OverviewTelephone Keys Message Center Keys Fax KeysNavigation Keys Fax Tones and Handshake Custom FeaturesAbout Fax Machines Test Sheet Procedure and Product Registration For USA Only Error Correction Mode ECMChoosing a Location Location and ConnectionsMake sure you have the following items Packing ListAttach the Paper Support AssemblyAttach the Paper Wire Extension Attach the Document SupportAcceptable Paper Load the PaperConnections Connecting the MachineConverting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTriplex Adapter Two-Line Phone Two-Line External TAD Multi-Line Connections PBXIf You Are Installing the Fax Machine to Work with a PBX Custom Features on Your Phone LineSequence Connecting an External Telephone Answering Device TADOutgoing Message OGM on an External TAD Connecting an External TelephoneConnections FAX NO. & Start Copy Press Copy User-Friendly ProgrammingMenu Selection Table Alternating DisplaysSelect SET Initial Setup Setup Receive Setup Send TEL ServiceNavigation Keys To access the menu, press Menu/Set Main Menu Setup Send Coverpg Main Menu Menu Selections Setup MSG CTR Getting Started Initial SetupSetting Date and Time Setting Station IDInserting Spaces NameDetails for Entering Text Repeating Letters Setting the Speaker VolumeSpecial Characters and Symbols Making CorrectionsVolume Amplify OFF Choosing the Handset Volume For Volume AmplifySetting Beeper Volume Setting Volume AmplifySetting the Ring Volume Memory Storage Setting Tone/Pulse Dialing ModeSetting Up Your Area Code USA Only Basic Receiving Operations Setup ReceiveSelect Receive Mode Mcmsg CTR To select or change your Receive ModeFAX only FAX/TEL Manual T Ring Time Setting Ring DelaySetting F/T Ring Time Ring DelayEasy Receive Record FAX/TEL Outgoing Message F/T OGMEasy Receive Recommended Reductions Setting Paper SizePrinting a Reduced Incoming Fax Changing Remote Codes For FAX/TEL Mode OnlyAdvanced Receiving Operations Operation from External or Extension TelephonePolling Setting Up Sequential Polling ReceiveSetting Up for Polled Transmit Automatic Document Feeder ADF Setup SendBefore You Begin Page Comment OFF Please Call Urgent Confidential Basic Sending OperationsQuick-Scan Fax Transmission Composing Electronic CoverPress Menu/Set Cover Page for Next Fax OnlyCOVERPAGEOFF? COVERPAGEON? Composing Your Own Comments Using a Printed CoverCoverpg Setup Contrast ResolutionOverseas Mode Advanced Sending OperationsPrint Sample Call Back Message Delayed FAX Delayed FAXRemove Original Insert Original Canceling a Scheduled JobInterrupting Delayed Fax and Polled Transmit Jobs Cancel JOBONE-TOUCH Dial Auto Dial Numbers and Dialing OptionsStoring Numbers for Easy Dialing Storing One Touch Dial NumbersMenu/Set-OR-PressMenu/Set to store Storing Speed Dial NumbersSPEED-DIAL SPEED-DIAL? #Changing One Touch and Speed Dial Numbers Setting Up Groups for BroadcastingSetup Groups Select ONE-TOUCH Setup GroupgoPage Speed Dialing Dialing Access Codes and Credit Card NumbersPress Search/Speed Dial SearchRedial Answering Calls with the Speaker phonePress Menu/Set. The LCD showsNEXT-FAX Reservd Menu/Set , 3 Multiple Resolution TransmissionResolution Tone/Pulse What Does Your Telephone Company’s Distinctive Ring Do? Telephone ServicesCustom Features Distinctive RingBefore You Choose the Ring Pattern to Register Do You Have Voice Mail?Distinctive Caller IDVery Important Registering the Distinctive Ring PatternReturning a Call from the Log Printing the Caller ID LogViewing the Caller ID Log Registering a Caller ID Number Call Waiting Caller ID Flexible Memory Settings Message Storage Message Center ModeRecording Message Center Outgoing Message Setting Up the Message CenterSetting Message Storage Erasing Outgoing Message OGM Activating Message Center ModeListening to Outgoing Message OGM Print FAX? 1.YES 2.NO Message IndicatorPlaying Voice Messages Printing a Fax MessageTo Erase Messages All at Once Backup Printing OptionErasing Messages To Erase Voice Messages IndividuallyICM Recording Monitor Setting Maximum Time for Incoming MessagesSetting Toll Saver FAX FWD/PAGING FWD# Enter & SET Recording a ConversationFax Forwarding/Paging Programming a Fax Forwarding NumberEnter SET Programming Paging NumberFAX FWD/PAGING PAG#Remote Access Changing Remote Retrieval Access CodeRemote Commands Operation Details Remote CommandsRetrieve a Fax Retrieving Memory Status ListChanging Fax Forwarding Number Retrieving Fax MessagesMaking a Single Copy Using the Fax Machine as a CopierMaking Copies Copy OperationsCopypress Copy Multiple CopiesReducing and Enlarging Copies FAXNO.& StartCustomizing the Transmission Verification Report Fax Settings and ActivitySetting the Fax Activity Report Interval Printing ReportsAuto Dial FAX Activity Using the Quick-Scan/Reports KeyTransmission TEL. Index User Settings Help ListStandard Telephone and FCC Notices Important Information Industry Canada Compliance Statement For Canada Only International Energy Star Compliance StatementImportant Safety Instructions P O R T a N T I N F O R M a T I O N Call Brother TroubleshootingMachine Error Error Messages Printpress Copy Scanner ErrorOUT Memory Erase MessagePaper Jam Document Jams and Paper JamsDocument Jam Press the Open button to open the top cover Replacing the Print Cartridge Printing or Receiving Faxes Vertical Black Lines When ReceivingIf You Are Having Difficulty with Your Fax Machine Sending Faxes Phone Line or ConnectionsHandling Incoming Calls Cleaning the Scanner Routine MaintenanceCleaning the Print Head Packing and Shipping the Machine Resolution SpecificationsGlossary Page O S S a R Y Activity Report 11-1 IndexGray Scale 12-3 Retrieve a Fax Changing Remote Retrieval Access CodeRemote Commands Erase All MessagesExit Remote Retrieval Change Answer ModeUsing Remote Access Code Check Receiving StatusFor Canada Only Equipment Attachment LimitationsVisit us on the World Wide Web
Top Page Image Contents