Brother MFC9750 owner manual IfYou Are Having Difficulty withYour MFC, Difficulty Suggestions

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

59

 

 

 

IfYou Are Having Difficulty withYour MFC

If you think there is a problem with your MFC, make a copy first. If the copy looks good, the problem is probably not your MFC. Check the chart below and follow the troubleshooting tips.

DIFFICULTY

SUGGESTIONS

 

 

Copy Quality Difficulties

 

 

 

Vertical streaks appear in copies

Sometimes you may see vertical streaks on your copies. Either the

 

scanner or the primary corona wire for printing is dirty. Clean them both.

 

 

General Printing Difficulties

 

 

 

The machine does not print.

Make sure the machine is plugged in. The toner cartridge and drum unit

 

are installed properly. The interface cable is securely connected between

 

the machine and computer. Check to see if LCD is showing an error

 

message.

 

 

The machine prints unexpectedly or

Unplug it. Make sure your application software is correctly set up to use

it prints garbage.

the machine by checking the primary settings in your application

 

software.

 

 

The machine cannot print full pages

The machine received a very complex print job and could not process

of a document.

part of the page. This may be solved in several ways. If you are using

 

Windows® 3.1, 3.11, Windows® 95, 98 or Windows NT® Workstation

 

Version 4.0 with the supplied printer driver, see the “Windows ® Setup

 

Printing Problems” section. Try to reduce the complexity of your

 

document or reduce print resolution.

 

 

The machine prints the first couple of

Your computer is not recognizing the printer’s “input buffer full” signal.

pages correctly, then some pages

Please make sure you connect the printer cable correctly.

have text missing.

 

 

 

The machine cannot print full pages of

Reduce the printer resolution. Reduce the complexity of your document

a document. A MEMORY FULL

and try again. Reduce the graphic quality or the number of font sizes

error message occurs.

within your application software. Expand the printer memory by

 

installing one of the optional memory boards (ME 8000 or ME 16000).

 

 

My headers or footers appear when

Most laser printers have a restriced area that will not accept print.

I view my document on the screen

Usually these are the first two lines and last two lines, leaves 62

but do not show up when I print them.

printable lines. Adjust the top and bottom margins in your document

 

to allow for this.

 

 

Windows Setup Difficulties

 

 

 

You see the “New Hardware Found”

Click on the ‘Do not install a driver. (Windows ® will not prompt you again)’

message on your PC screen (although

and click ‘OK’.

you have already installed the drivers

 

in Windows® 95).

 

 

 

You see the “Update Device Driver

Follow the instructions from the installer, then click Next. Click Finish

Wizard” or “Add New Hardware

when it appears on the screen.

Wizard” message on your PC screen

 

(although you have already installed

 

the drivers in Windows® 95 or 98)

 

 

 

Cannot perform ‘2 in 1’ printing.

Check if the paper size setting in the application and in the printer driver

 

are the same.

 

 

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Contents MFC-9750 Page Table of Contents Connecting the Brother MFC-9750 to a PC Using a Parallel Iii Epson ActionLaser 1100/1400 Finding Information UsingThis ManualSymbols Used In This Manual Clear MFC-9750 Control Panel OverviewCopy Table of Options Main Menu Sub Menu Options Factory SettingPacking List AssemblyChoosing a Location Release the Scanner Lock Lever AssemblyInstall the Drum Unit Assembly With Toner Cartridge A P T E R T W O Loading Paper in Multi-purpose Paper Cassette Manual Feed Slot 100% Connect the Power CordSetting the Sleep Mode Initial SetupSetting the Beeper Volume Checking the Drum Life Setting the Print DensityToner Save Setting Paper Size Printing a System Set up ListOptional LowerTray Turning On Lower TrayUpper only Lower only Auto Setting Tray UsageA P T E R T W O Inserting Originals for Copying Using the ADF Automatic Document FeederDocuments are Face Down Using the Glass PlattenPaper Size Copy SettingsCopy Contrast Temporary Setting Enlarge Temporary Setting Reduce Temporary SettingBasic Copy Operations Copy Mode Temporary SettingCopying One Copying a PhotographSorting Multiple Copies Using the ADF Stacking Multiple Copies Using the ADF2in1 Special Copy Options4in1 Making Special Copies IfYou Get a Memory Full MessagePoster Computer Requirements BeforeYou Install Brother DriversFor Windows 98 Users Only Installing Brother Printer Driver Using USB Cable A P T E R F O U R Select Brusb USB Printer Port and click Next For Windows 95/98 and Windows NT Workstation Version Installing True Type FontsFor Windows Software for your MFC-9750Software/Drivers A P T E R F O U R If you are using Windows NT Workstation Version Installing MFC-9750 Printer DriverIf you are using Windows 95 or If you are using Windows 3.1 orHow to Use the MFC withYour DOS Application Software Installing the Maintenance Utility on MS-DOSWhat Does the Remote Printer Console Do? Remote Printer Console Main ProgramPrinter Status Monitor Program Installing the Remote Printer ConsoleRunning the Remote Printer Console Main Program Windows Printing Special Printing FeaturesAlternate Printer Emulation Support Remote Printer Console Program for DOSPaper Cassette Printing FromYour PCBi-directional Parallel Interface Two-Sided Printing Manual Duplexing Loading more than One Sheet of Paper Loading One Sheet of PaperPrinting on Envelopes,Thicker Paper and Card Stock Face Down Output Bin Job CancelPrint Operations from the Control Panel Menu Options Printing a Configuration ListPrinting the Internal Font List Printing a TestPrinting PC Data in Hexadecimal Restoring Factory Default SettingsAcceptable Paper Multi-purpose Paper Cassette and Lower Tray AccessoryManual Feed Slot Output TrayA P T E R F I V E Optional Memory for the Printing Memory BoardOptional PaperTray A P T E R S I Information Important Safety InstructionsA P T E R S E V E N Atención IEC 825 SpecificationDisconnect device For Your SafetyIEC 825 Laser Class Error Messages TroubleshootingA P T E R E I G H T Document Jam inside the ADF Unit Document Jams and Paper JamsDocument Jam in the Top of the ADF Unit Printer Jam HOT! HOTPaper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper CassettePaper is Jammed in the Fuser Unit Difficulty Suggestions IfYou Are Having Difficulty withYour MFCData Humidity conditions may cause this condition to occur Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 Bi-directional Parallel Ports nibble and byte modesNEC SuperScript 610/660 HP LaserJet series II, IID, IIP, IIP+, III, Iiid or IiipHP LaserJet 4 Plus Lexmark WinWriter Epson ActionLaser 1100/1400Graphics or Text is Missing when the Document is Printed Regular MaintenanceCleaning the Scanner HOT Cleaning the PrinterCleaning the Drum Unit Replacing the Toner Cartridge Toner Empty IndicatorSteps for Replacing Toner Cartridge A P T E R E I G H T Drum Unit Toner Cartridge REMAININGXXX% Drum Life Considerations forYour Brother MachineReplacing the Drum Unit HOT Replace DRUM? 1.YES 2.NO Packing and Shipping the MFC Troubleshooting a N D M a I N T E N a N C E A P T E R E I G H T Printer Specifications SpecificationsElectrical and Environment WeightResident Fonts Parallel Interface SpecificationsHP mode Symbol Sets/Character SetsSpecification S A P T E R N I N E Index Optional Accessories Scanner Lock Lever Accessory List C E S S O R Y L I S T Declaration of Conformity UK/IRE
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