Radio Shack TFX-1032 owner manual Problem Solving, Symptoms Possible Cause/Solution

43-1204.fm Page 30 Wednesday, August 18, 1999 8:45 AM

PROBLEM SOLVING

If problems occur during operation, check below before taking the fax machine for service. If the problem still exists, contact your local Radio Shack store for help.

	Symptoms	Possible Cause/Solution
	Fax machine does not operate.	AC plug not connected.
	The fax machine displays CHECK	Paper not properly installed. See “Clearing a
	PAPER ROLL.	Paper Jam” on Page 32
		The recording paper has run out. See “Clear-
General		ing a Document Jam” on Page 32
	The fax machine displays ORIGI-	The document you are sending is not prop-
	NAL JAM.	erly set in the tray.
	You cannot insert a document.	Document is too thin or too thick.
		Another document is jammed. See “Clearing
		a Document Jam” on Page 32.
		You set more than 10 sheets on the input
		tray.
a Fax	Cannot send a fax.	Document is not set far enough into the slot.
		Paper ran out on the receiving fax machine.
		The receiving fax machine is set for manual
Sending
		reception.
		You connected the telephone line to EXT.TEL
		instead of LINE.
	Fax machine does not answer the	Fax machine is set for manual reception. Lift
	phone.	the handset and press START to begin
		receiving the fax.
		AC cord is not connected.
		The paper has run out.
	Fax reception does not begin after	Limited fax reception is turned on.
	the fax machine answers.
Fax		The paper has run out.
		You connected the telephone line to EXT.TEL
a
		instead of LINE.
Receiving
	The received fax is not dark enough.	You are not using the recommended fax
		paper.
		The transmitted original might be light.
	Received fax is blank.	The paper is loaded upside-down.
		The transmitted original was upside-down.
	Received copy has distorted sec-	Phone line or original document quality is
	tions	poor.
	Line on edge of fax.	Paper roll is near the end.

30