Chapter 6

Check for normal operation. If the operation is abnormal, replace it. 3) Replace the main controller PCB

6.1.4 Troubleshooting When Service Call Errors Occur

6.1.4.1 E141-4046 Recovery system's count error

<Cause>

The machine detected that the rotation count of the purge unit reached the specified value.

<Probable fault location> Purge unit or main controller PCB

<Countermeasure>

1) Replace the purge unit.

After replacing the purge unit, select [SERVICE MODE]>[INITIALIZE]>[PARTS COUNTER] to reset the counter. 2) Replace the main controller PCB.

6.1.4.2 E144-4047 Supply system's count error

<Cause>

The machine detected that the carriage scan count reached the specified value.

<Probable fault location>

Ink tube unit, or main controller PCB

<Countermeasure>

1) Replace the ink tube unit.

After replacing the ink tube unit, select [SERVICE MODE] > [INITIALIZE] > [PARTS COUNTER] to reset the counter. 2) Replace the main controller PCB.

6.1.4.3 E146-4001 Waste ink count full

<Cause>

The machine detected that the waste ink box or the fan unit became full of ink.

<Probable fault location>

Waste ink box, fan unit, or main controller PCB

<Countermeasure>

1) Replace the waste ink box or fan unit.

After replacing the waste ink box or fan unit, select [SERVICE MODE] > [INITIALIZE] > [PARTS COUNTER] to reset the counter. 2) Replace the main controller PCB.

6.1.4.4 E161-403E/E161-403F Abnormally high head temperature

<Cause>

The printhead temperature became abnormally high.

<Probable fault location>

Printhead, head relay PCB, carriage relay PCB, or main controller PCB

<Countermeasure>

1)Start up the printer in the service mode, and then replace the printhead.

2)Replace the head relay PCB.

3)Replace the carriage relay PCB.

4)Replace the main controller PCB.

6.1.4.5 E194-404A Non-discharge detection count error

<Cause>

The machine detected that the non-discharge count reached the specified value.

<Probable fault location>

Head management sensor or main controller PCB

<Countermeasure>

1) Replace the head management sensor.

After replacing the head management sensor, select [SERVICE MODE] > [INITIALIZE] > [PARTS COUNTER] to reset the counter. 2) Replace the main controller PCB.

6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error

<Cause>

The main controller PCB is defective.

<Probable fault location> Firmware or main controller PCB

<Countermeasure>

1)Upgrade the firmware.

2)Replace the main controller PCB.

6.1.4.7E198-401C/E198-401D/E198-401E RTC error

<Cause>

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Canon 2163B002 service manual 4.2 E144-4047 Supply systems count error, 4.3 E146-4001 Waste ink count full