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Canon
2163B002 service manual Troubleshooting
Models:
2163B002
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Troubleshooting
Specifications
Install
Service Parts
Error codes
Printer Diagram
Periodic Replacement Parts
Maintenance
Self-diagnostic feature
Adjustment and Setup Items
Page 131
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Chapter 6 TROUBLESHOOTING
Page 130
Page 132
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Contents
IPF8000
Page
Application
Symbols Used
Introduction
Page
Contents
Installation
DISASSEMBLY/REASSEMBLY
Troubleshooting When Service Call Errors Occur
Service Mode
Contents
Product Description
Page
Product Overview
Page
Product Overview
Features
Features
Product Overview
Media take-up unit option
Ink tank
Cutter unit
Roll holder
Consumables
Product Specifications
General Specifications
Sheet delivery capability
USB standard
Detailed Specifications
Printing mode
Interface Specifications
IEEE1394 option
Names and Functions of Components
Front
Carriage
Rear
Operation panel
Basic Operation
Internal parts
Map of the main menu
Main menu
Main menu operations
Main Menu
Automatic Lowest,Low,Standard,High
Chapter
TCP/IP
ISO A3+
Meaning of code address
Safety Precautions Moving Parts
Safety and Precautions
Adhesion of Ink
Electrical Parts
Other Precautions Printhead
How to Handle the Printhead
Conductivity of Ink
When the printer is not used for a long time
Capping
Handling the Printer
Self-diagnostic feature
Precautions When Servicing Printer
Precautions Against Static Electricity
Precautions for Disassembly/Reassembly
Chapter
Technical Reference
Page
Basic Operation Outline
Detection Functions with Sensors
Firmware
Printer Diagram
Operation Sequence at Power-on
Basic Operation Outline
Power-off sequence
Operation Sequence at Power-off
Print Control
Printhead Overheating Protection Control
Print Position Adjustment Function
Sleep mode
Head Management
Ink Passage 2.3.2.1 Ink Passage
Printer Mechanical System
Outline
Structure of Ink Tank Unit
Ink Tank Unit
Eeprom
Functions of Carriage unit
Carriage Unit
Chapter
Nozzle arrangement
Structure of Printhead
Purge Unit
Nozzle assembly structure
Caps
Ink supply function
Pump
Wipers
Paper Path Outline
Maintenance Cartridge
Air Flow
Memo
Basic operation of the paper loading sequence
Outline Overview
Printer Electrical System
Paper Path
Main Controller Main controller components
Dot count function
Heat Enable signal control function
Power ON/OFF control function
Linear scale count function
Motor Driver Media take-up unit components
Carriage Relay PCB Carriage relay PCB components
Head Relay PCB Head relay PCB components
Cover system
Power Supply Power supply block diagram
Detection Functions with Sensors
Pump cam sensor
Ink passage system
Ink detection sensor
Pump encoder
Valve open/closed detection sensor
Agitation cam sensor
Carriage system
Humidity sensor
Paper path system
Media take-up paper detection sensor
Media take-up Unit
Humidity sensor
Media take-up on/off sensor
Page
Installation
Page
Installation
Page
Making Pre-Checks
Installation
Unpacking and Installation Checking the Contents
Stand and basket
Media take-up unit option
Assembling the Stand
Chapter
Memo
Installing the Printer
Installing the Basket
Chapter
Chapter
Chapter
Installing the Media Take-Up Unit Option
Chapter
Chapter
Chapter
Chapter
Chapter
Removing Protection Materials
Remove the screw and remove the belt stopper
Close the ejection guide and the upper cover
Page
DISASSEMBLY/REASSEMBLY
Page
Service Parts
Page
Diassembly/Reassembly
Service Parts
Disassembly/Reassembly
Service parts
Carriage Unit Disassembly Flow Printer Automatic ink drain
Chapter
Moving the carriage manually
Points to Note on Disassembly and Reassembly
External covers
Units requiring draining of ink
Left/ right side covers Removing the left/ right side covers
Operation panel Removing the operation panel
Right front cover Removing the right front cover
Ink tank units Opening the ink tank units
Upper rear cover Removing the upper rear cover
Drive unit
Removing the carriage unit
Chapter
Chapter
Mounting the carriage belt
Reassembling ink tube units
Ink tube unit
Removing ink tube unit
Removing the purge unit
Feeder unit
Handling the feed roller
Removing ink tank units
Reinstalling ink tank units
Removing the valve motor unit
Removing the linear encoder
Linear encoder
Removing the head management sensor
Replacing the maintenance cartridge relay PCB ROM board
Head management sensor
PCBs
Replacing the main controller PCB
Opening the cap and moving the wiper unit
Draining the ink in subtanks
Draining the ink
Automatic Ink Drain
Manual Ink Drain
Applying the Grease
Applying the Grease
Chapter
Action to take after replacing the head management sensor
Adjustment and Setup Items
Page
Maintenance
Page
Periodic Replacement Parts
Page
Consumable Parts
Periodic Replacement Parts
Periodic Maintenance
Page
Troubleshooting
Page
Troubleshooting
Location of Connectors and Pin Arrangement
Troubleshooting
Garo W12xx
Prepare for parts replacement. Call for service
End of paper feed. Cannot feed paper more
Paper Type Wrong
3.4 03031101-2E10 Ink tank cover switch error
Parts replacement time has passed. Call for service
3.3 03031000-2E0F Upper cover sensor error
3.6 03031000-2E12 Defective paper release lever
3.5 03031000-2E11 Carriage cover sensor error
3.7 03010000-2016/03010000-2E27 Paper feed error
3.8 03010000-200D Cut media end error
3.13 03060A00-2E1B Roll media end error
3.10 03862000-2E09 Insufficient roll media error
3.11 03890000-2920 Media take-up motor error
3.14 03861001-2405/03861001-2406 Borderless printing error
Ink level low was detected when printing
3.24 03800501-280D/03800502-280E Defective printhead nozzle
3.27 03130031-260E Gap detection error
3.28 03130031-260F Gap adjustment error
3.33 03030000-2E21 IEEE1394 Error
3.29 03130031-2618 VH voltage abnormality error
3.31 03130031-2F16 Mist fan error
3.32 03130031-2F17 Suction fan error
3.39 03130031-2F3A valve open/close error
3.34 03130031-2F25 Carriage home position error
3.35 03130031-2F26/03130031-2F27 Carriage motor error
3.38 03130031-2F2A Feed roller home position error
3.45 E194-4034 Sensor calibration error
3.40 03130031-2F2E Roll media feeding error
3.41 03130031-2F28 Lift motor time out error
3.44 03900001-4042/03900001-4049 Firmware error
4.7 E198-401C/E198-401D/E198-401E RTC error
4.2 E144-4047 Supply systems count error
4.4 E161-403E/E161-403F Abnormally high head temperature
4.5 E194-404A Non-discharge detection count error
Main controller PCB
Location of Connectors and Pin Arrangement
J1801 Pin Number Signal name
J2402 Pin Number Signal name
J2601 Pin Number Signal name
J3001 Pin Number Signal name
J3202 Pin Number Signal name
J3501 Pin Number Signal name
J3601 Pin Number Signal name
J3602 Pin Number Signal name
Carriage relay PCB
J103 Pin Number Signal name
J104 Pin Number Signal name
J105 Pin Number Signal name
J201 Pin Number Signal name
J703 Pin Number Signal name
J801 Pin Number Signal name
J802 Pin Number Signal name
Head relay PCB
J102 Pin Number Siganal name
GND H1-DASLKLICC2
GND VH3
J203 Pin Number Signal name
J501 Pin Number Signal name
J602 Pin Number Signal name
Version Up
Firmware Update Tool
Garo Firmware Update Tool
List of Tools
Service Tools
Printer Service Tool
Service Mode
Page
Service Mode
Page
How to enter the Service mode
Service Mode
Service Mode
Map of the Service mode
Display Adjust
Life B, C, D, E
Roll
Counter MEDIASIZE1 Roll
Display
Details for Service mode
Counter
Adjust
Replace
Carriage Counters related to carriage unit
DETAIL-CNT Other counters
Head DOT CNT.2 Counter related to dot count
Initialize
Setting
Special Modes for Servicing
Special Mode
PCB replacement mode Download mode
Error Code
Page
Outline
Page
Outline
Overview of warnings and error codes
Errors
Error Table
Chapter
Chapter
Sevice Call Table
Service call errors
Page
Oct 3
