Troubleshooting | Canon 2163B002 instruction

Chapter 6 TROUBLESHOOTING

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Canon 2163B002 service manual Troubleshooting

Contents

IPF8000 Page Application Symbols Used Introduction Page Contents Installation DISASSEMBLY/REASSEMBLY Troubleshooting When Service Call Errors Occur Service Mode Contents Product Description Page Product Overview Page Product Overview FeaturesFeatures Product Overview Media take-up unit option Ink tankCutter unit Roll holder Consumables Product SpecificationsGeneral Specifications Sheet delivery capability USB standard Detailed SpecificationsPrinting mode Interface Specifications IEEE1394 option Names and Functions of ComponentsFront Carriage Rear Operation panel Basic OperationInternal parts Map of the main menu Main menuMain menu operations Main Menu Automatic Lowest,Low,Standard,High Chapter TCP/IP ISO A3+ Meaning of code address Safety Precautions Moving Parts Safety and Precautions Adhesion of Ink Electrical Parts Other Precautions PrintheadHow to Handle the Printhead Conductivity of Ink When the printer is not used for a long timeCapping Handling the Printer Self-diagnostic feature Precautions When Servicing PrinterPrecautions Against Static Electricity Precautions for Disassembly/Reassembly Chapter Technical Reference Page Basic Operation Outline Detection Functions with Sensors Firmware Printer DiagramOperation Sequence at Power-on Basic Operation Outline Power-off sequence Operation Sequence at Power-off Print Control Printhead Overheating Protection Control Print Position Adjustment FunctionSleep mode Head Management Ink Passage 2.3.2.1 Ink Passage Printer Mechanical SystemOutline Structure of Ink Tank Unit Ink Tank Unit Eeprom Functions of Carriage unit Carriage Unit Chapter Nozzle arrangement Structure of Printhead Purge Unit Nozzle assembly structure Caps Ink supply function Pump Wipers Paper Path Outline Maintenance CartridgeAir Flow Memo Basic operation of the paper loading sequence Outline Overview Printer Electrical SystemPaper Path Main Controller Main controller components Dot count function Heat Enable signal control functionPower ON/OFF control function Linear scale count function Motor Driver Media take-up unit components Carriage Relay PCB Carriage relay PCB componentsHead Relay PCB Head relay PCB components Cover system Power Supply Power supply block diagramDetection Functions with Sensors Pump cam sensor Ink passage system Ink detection sensor Pump encoderValve open/closed detection sensor Agitation cam sensor Carriage system Humidity sensor Paper path system Media take-up paper detection sensor Media take-up UnitHumidity sensor Media take-up on/off sensorPage Installation Page Installation Page Making Pre-Checks InstallationUnpacking and Installation Checking the Contents Stand and basket Media take-up unit option Assembling the Stand Chapter Memo Installing the Printer Installing the Basket Chapter Chapter Chapter Installing the Media Take-Up Unit Option Chapter Chapter Chapter Chapter Chapter Removing Protection Materials Remove the screw and remove the belt stopper Close the ejection guide and the upper cover Page DISASSEMBLY/REASSEMBLY Page Service Parts Page Diassembly/Reassembly Service PartsDisassembly/Reassembly Service parts Carriage Unit Disassembly Flow Printer Automatic ink drain Chapter Moving the carriage manually Points to Note on Disassembly and Reassembly External covers Units requiring draining of ink Left/ right side covers Removing the left/ right side covers Operation panel Removing the operation panel Right front cover Removing the right front cover Ink tank units Opening the ink tank units Upper rear cover Removing the upper rear cover Drive unit Removing the carriage unit Chapter Chapter Mounting the carriage belt Reassembling ink tube units Ink tube unitRemoving ink tube unit Removing the purge unit Feeder unitHandling the feed roller Removing ink tank units Reinstalling ink tank units Removing the valve motor unit Removing the linear encoder Linear encoder Removing the head management sensor Replacing the maintenance cartridge relay PCB ROM boardHead management sensor PCBs Replacing the main controller PCB Opening the cap and moving the wiper unit Draining the ink in subtanks Draining the inkAutomatic Ink Drain Manual Ink Drain Applying the Grease Applying the Grease Chapter Action to take after replacing the head management sensor Adjustment and Setup ItemsPage Maintenance Page Periodic Replacement Parts Page Consumable Parts Periodic Replacement PartsPeriodic Maintenance Page Troubleshooting Page Troubleshooting Location of Connectors and Pin Arrangement Troubleshooting Garo W12xx Prepare for parts replacement. Call for serviceEnd of paper feed. Cannot feed paper more Paper Type Wrong 3.4 03031101-2E10 Ink tank cover switch error Parts replacement time has passed. Call for service3.3 03031000-2E0F Upper cover sensor error 3.6 03031000-2E12 Defective paper release lever 3.5 03031000-2E11 Carriage cover sensor error3.7 03010000-2016/03010000-2E27 Paper feed error 3.8 03010000-200D Cut media end error 3.13 03060A00-2E1B Roll media end error 3.10 03862000-2E09 Insufficient roll media error3.11 03890000-2920 Media take-up motor error 3.14 03861001-2405/03861001-2406 Borderless printing error Ink level low was detected when printing 3.24 03800501-280D/03800502-280E Defective printhead nozzle 3.27 03130031-260E Gap detection error3.28 03130031-260F Gap adjustment error 3.33 03030000-2E21 IEEE1394 Error 3.29 03130031-2618 VH voltage abnormality error3.31 03130031-2F16 Mist fan error 3.32 03130031-2F17 Suction fan error 3.39 03130031-2F3A valve open/close error 3.34 03130031-2F25 Carriage home position error3.35 03130031-2F26/03130031-2F27 Carriage motor error 3.38 03130031-2F2A Feed roller home position error 3.45 E194-4034 Sensor calibration error 3.40 03130031-2F2E Roll media feeding error3.41 03130031-2F28 Lift motor time out error 3.44 03900001-4042/03900001-4049 Firmware error 4.7 E198-401C/E198-401D/E198-401E RTC error 4.2 E144-4047 Supply systems count error4.4 E161-403E/E161-403F Abnormally high head temperature 4.5 E194-404A Non-discharge detection count error Main controller PCB Location of Connectors and Pin Arrangement J1801 Pin Number Signal name J2402 Pin Number Signal name J2601 Pin Number Signal name J3001 Pin Number Signal name J3202 Pin Number Signal name J3501 Pin Number Signal name J3601 Pin Number Signal name J3602 Pin Number Signal name Carriage relay PCB J103 Pin Number Signal name J104 Pin Number Signal name J105 Pin Number Signal name J201 Pin Number Signal name J703 Pin Number Signal name J801 Pin Number Signal name J802 Pin Number Signal name Head relay PCB J102 Pin Number Siganal name GND H1-DASLKLICC2 GND VH3 J203 Pin Number Signal name J501 Pin Number Signal name J602 Pin Number Signal name Version Up Firmware Update ToolGaro Firmware Update Tool List of Tools Service ToolsPrinter Service Tool Service Mode Page Service Mode Page How to enter the Service mode Service ModeService Mode Map of the Service mode Display Adjust Life B, C, D, E Roll Counter MEDIASIZE1 Roll Display Details for Service mode Counter AdjustReplace Carriage Counters related to carriage unit DETAIL-CNT Other counters Head DOT CNT.2 Counter related to dot count Initialize Setting Special Modes for Servicing Special ModePCB replacement mode Download mode Error Code Page Outline Page Outline Overview of warnings and error codes Errors Error Table Chapter Chapter Sevice Call Table Service call errorsPage Oct 3