Troubleshooting Battery problems, Startup problem | Lenovo U150

Chapter 5. Troubleshooting

Battery problems

Your computer shuts down before the battery status indicator shows empty. -or-

Your computer operates after the battery status indicator shows empty.

The operating time for a fully charged battery is short.

The computer does not operate with a fully charged battery.

The battery does not charge.

•Discharge and recharge the battery.

•For details, see “Handling the battery” in Chapter 2.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector, then turn on the computer again.

•For details, see “Handling the battery” in Chapter 2.

A hard disk drive problem

The hard disk drive does	• In the Boot menu in BIOS Setup Utility, make sure
not work.	that the hard disk drive is included in the Boot
	priority order correctly.

A startup problem

The Microsoft® Windows	• Use the OneKey Rescue System to help solve or
operating system does not	identify your problem. For details on the OneKey
start.	Rescue System, see “Chapter 4. OneKey Rescue
	System” on page 37.

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Lenovo U150 manual Troubleshooting Battery problems, Hard disk drive problem, Startup problem

Contents

Lenovo IdeaPad U150 First Edition July Copyright Lenovo Respective Users Explanation of hard disk capacity Page Page Contents Appendix C. Lenovo limited Contents Appendix B. Use and careAppendix F. Features 118 „ Read this first Important safety informationImportant safety information Iii Important safety information Unpack Important safety information Working place Important safety information On using Important safety information Vii Important safety information Service and upgrades Viii Getting to know your computer Integrated Power button Mute buttonGetting to know your computer Camera Left-side view USB port SwitchRight-side view RJ-45 port Getting to know your computer AC power Adapter jack Front view Bottom view Battery pack Battery latch- manual Mini PCI ExpressCard slot compartment Learning the basics „ Connect to the powerInstall the battery pack „ Read the manuals Learning the basics „ Configure the operating system„ Turn on the computer Putting your computer into sleep state „ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Right click button Using the touchpadLeft click button Two-Finger Scrolling „ GesturesPinch zoom Rotating Learning the basics Three-Finger Flick Using the keyboard „ Numeric keypad „ Function key combinations Fn + F2 Fn + EscFn + F1 Fn + F3 Special buttons Learning the basics OneKey Rescue System button System status indicators Touchpad indicator Securing your computer „ Attaching a security lock not supplied „ Using VeriFace „ Using passwords Connecting external devices „ Using memory cards not supplied „ Inserting a memory card „ Removing a memory card Enabling Bluetooth communications „ Connecting a universal serial bus USB device„ Connecting a Bluetooth device specific models only Using the Internet Wired connection „ Hardware connection „ Software configurationUsing the Internet Cable Wireless connection Wi-Fi Software configuration „ Using Wi-Fi/WiMax specific models onlyEnabling wireless connection Hardware connection „ Using Mobile Broadband specific models only Inserting the SIM card Removing the SIM card Using the Internet „ Introduction OneKey Rescue SystemOneKey Rescue System OneKey Rescue System OneKey Rescue System Troubleshooting Frequently Asked Questions Troubleshooting Where are the recovery discs? What can I do if the backup process fails? Troubleshooting Display problems Password problem Computer is on Troubleshooting Keyboard problems Sleep or hibernation problems Computer does not return from sleep mode and does not work Troubleshooting Computer screen problems Sound problems Startup problem Troubleshooting Battery problemsHard disk drive problem Troubleshooting OneKey Rescue System problems Other problems Connected external Replacing the battery Upgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Replacing the hard disk drive Handling a hard disk drive Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Caring for your computer „ Be careful about where and how you workAppendix B. Use and care information „ Notice of static-electricity Appendix B. Use and care information „ Be gentle with your computer „ Carry your computer properly „ For outdoor use „ Handle storage media and drives properly „ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use and care information Accessibility and comfort „ Ergonomic information „ What if you are traveling? „ Questions about vision? Maintenance „ General tips for maintenance Appendix B. Use and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers Appendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA „ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul Subesi Warranty information UAE „ Types of warranty service Customer Replaceable Unit CRU Service Customer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows 100Windows Vista 101 Wireless related information„ Wireless interoperability „ Usage environment and your health 102 „ Safety information related to Mobile Broadband 103 104 105 Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement 106 107 „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement 108 „ European Union Compliance Statement Class B Compliance 109 110 111 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 112 Weee and recycling statements„ General recycling statement EU Weee statements 113 Japan recycling statements 114 „ Disposing of a Lenovo Computer Components 115 116 117 Model Name IdeaPad U150 Appendix F. Features and Specifications118 Form Factor Appendix F. Features and Specifications Ports 119 Trademarks 120 Index 121 122 Index 123 Page Do not Return IT to the Store If your product is not working correctly New World. New Thinking.TM