Appendix A. Getting help and service | Lenovo U150 specs

Appendix A. Getting help and service

•Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

The following items are not covered:

•Replacement or use of parts not manufactured for or by Lenovo or non warranted parts

•Identification of software problem sources

•Configuration of BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of application programs

To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com.

Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

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Lenovo U150 manual Appendix A. Getting help and service

Contents

Lenovo IdeaPad U150 First Edition July Copyright Lenovo Respective Users Explanation of hard disk capacity Page Page Contents Appendix C. Lenovo limited Contents Appendix B. Use and careAppendix F. Features 118 „ Read this first Important safety informationImportant safety information Iii Important safety information Unpack Important safety information Working place Important safety information On using Important safety information Vii Important safety information Service and upgrades Viii Getting to know your computer Integrated Power button Mute buttonGetting to know your computer Camera Left-side view USB port SwitchRight-side view RJ-45 port Getting to know your computer AC power Adapter jack Front view Bottom view Battery pack Battery latch- manual Mini PCI ExpressCard slot compartment Learning the basics „ Connect to the powerInstall the battery pack „ Read the manuals Learning the basics „ Configure the operating system„ Turn on the computer Putting your computer into sleep state „ Shutting down your computer Using AC adapter and battery „ Checking battery status„ Charging the battery „ Removing the battery pack „ Handling the battery Using the touchpad Left click buttonRight click button Two-Finger Scrolling „ GesturesPinch zoom Rotating Learning the basics Three-Finger Flick Using the keyboard „ Numeric keypad „ Function key combinations Fn + F2 Fn + EscFn + F1 Fn + F3 Special buttons Learning the basics OneKey Rescue System button System status indicators Touchpad indicator Securing your computer „ Attaching a security lock not supplied „ Using VeriFace „ Using passwords Connecting external devices „ Using memory cards not supplied „ Inserting a memory card „ Removing a memory card „ Connecting a universal serial bus USB device „ Connecting a Bluetooth device specific models onlyEnabling Bluetooth communications Using the Internet Wired connection „ Hardware connection „ Software configurationUsing the Internet Cable Wireless connection Wi-Fi Software configuration „ Using Wi-Fi/WiMax specific models onlyEnabling wireless connection Hardware connection „ Using Mobile Broadband specific models only Inserting the SIM card Removing the SIM card Using the Internet OneKey Rescue System OneKey Rescue System„ Introduction OneKey Rescue System OneKey Rescue System Troubleshooting Frequently Asked Questions Troubleshooting Where are the recovery discs? What can I do if the backup process fails? Troubleshooting Display problems Password problem Computer is on Troubleshooting Keyboard problems Sleep or hibernation problems Computer does not return from sleep mode and does not work Troubleshooting Computer screen problems Sound problems Troubleshooting Battery problems Hard disk drive problemStartup problem Troubleshooting OneKey Rescue System problems Other problems Connected external Replacing the battery Upgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Replacing the hard disk drive Handling a hard disk drive Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world „ Be careful about where and how you work Appendix B. Use and care informationCaring for your computer „ Notice of static-electricity Appendix B. Use and care information „ Be gentle with your computer „ Carry your computer properly „ For outdoor use „ Handle storage media and drives properly „ Data safety „ Take care in setting passwords„ Other important tips Appendix B. Use and care information Accessibility and comfort „ Ergonomic information „ What if you are traveling? „ Questions about vision? Maintenance „ General tips for maintenance Appendix B. Use and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers „ How to obtain warranty service „ What your service provider will do to correct problemsAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA „ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul Subesi Warranty information UAE „ Types of warranty service Customer Replaceable Unit CRU Service Appendix C. Lenovo limited warranty On-site Service Courier or Depot ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information 100 Windows VistaWindows Wireless related information „ Wireless interoperability101 „ Usage environment and your health 102 „ Safety information related to Mobile Broadband 103 104 Electronic emissions notices „ Federal Communications Commission FCC Statement105 „ Industry Canada Class B Emission Compliance Statement 106 „ Avis de conformité à la réglementation d’Industrie Canada „ German Class B Compliance Statement107 108 „ European Union Compliance Statement Class B Compliance 109 110 „ Japan Compliance Statement for Power line Harmonics „ Korea Class B111 Weee and recycling statements „ General recycling statement112 EU Weee statements 113 Japan recycling statements 114 „ Disposing of a Lenovo Computer Components 115 116 117 Model Name IdeaPad U150 Appendix F. Features and Specifications118 Form Factor Appendix F. Features and Specifications Ports 119 Trademarks 120 Index 121 122 Index 123 Page Do not Return IT to the Store If your product is not working correctly New World. New Thinking.TM