Troubleshooting, Where are the recovery discs? | Lenovo U150

Chapter 5. Troubleshooting

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue System” on page 37.

How can I contact the customer support center?

See “Appendix A. Getting help and service” on page 62 of this guide.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 80.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is preinstalled with an operating system, Lenovo provides all the drivers you need in your hard disk.

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Lenovo U150 manual Troubleshooting, Where are the recovery discs?

Contents

Lenovo IdeaPad U150 First Edition July Copyright Lenovo Respective Users Explanation of hard disk capacity Page Page Contents 118 Contents Appendix B. Use and careAppendix F. Features Appendix C. Lenovo limited Iii Important safety informationImportant safety information „ Read this first Important safety information Unpack Important safety information Working place Important safety information On using Vii Important safety information Viii Important safety information Service and upgrades Getting to know your computer Camera Power button Mute buttonGetting to know your computer Integrated Left-side view RJ-45 port SwitchRight-side view USB port Adapter jack Getting to know your computer AC power Front view Bottom view Battery latch- manual Mini PCI ExpressCard slot compartment Battery pack „ Read the manuals „ Connect to the powerInstall the battery pack Learning the basics Putting your computer into sleep state „ Configure the operating system„ Turn on the computer Learning the basics „ Shutting down your computer „ Checking battery status Using AC adapter and battery„ Charging the battery „ Removing the battery pack „ Handling the battery Left click button Using the touchpadRight click button Rotating „ GesturesPinch zoom Two-Finger Scrolling Learning the basics Three-Finger Flick „ Numeric keypad Using the keyboard „ Function key combinations Fn + F3 Fn + EscFn + F1 Fn + F2 Special buttons Learning the basics OneKey Rescue System button Touchpad indicator System status indicators „ Attaching a security lock not supplied Securing your computer „ Using passwords „ Using VeriFace „ Using memory cards not supplied Connecting external devices „ Removing a memory card „ Inserting a memory card „ Connecting a Bluetooth device specific models only „ Connecting a universal serial bus USB deviceEnabling Bluetooth communications Wired connection Using the Internet Cable „ Software configurationUsing the Internet „ Hardware connection Wi-Fi Wireless connection Hardware connection „ Using Wi-Fi/WiMax specific models onlyEnabling wireless connection Software configuration „ Using Mobile Broadband specific models only Inserting the SIM card Removing the SIM card Using the Internet OneKey Rescue System OneKey Rescue System„ Introduction OneKey Rescue System OneKey Rescue System Frequently Asked Questions Troubleshooting Where are the recovery discs? Troubleshooting What can I do if the backup process fails? Display problems Troubleshooting Computer is on Password problem Sleep or hibernation problems Troubleshooting Keyboard problems Computer does not return from sleep mode and does not work Sound problems Troubleshooting Computer screen problems Hard disk drive problem Troubleshooting Battery problemsStartup problem Other problems Troubleshooting OneKey Rescue System problems Connected external Upgrading and replacing devices Replacing the battery Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Handling a hard disk drive Replacing the hard disk drive Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Appendix B. Use and care information „ Be careful about where and how you workCaring for your computer Appendix B. Use and care information „ Notice of static-electricity „ Carry your computer properly „ Be gentle with your computer „ Handle storage media and drives properly „ For outdoor use „ Take care in setting passwords „ Data safety„ Other important tips Appendix B. Use and care information „ Ergonomic information Accessibility and comfort „ Questions about vision? „ What if you are traveling? „ General tips for maintenance Maintenance Appendix B. Use and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display „ What this warranty covers Appendix C. Lenovo limited warranty „ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Use of personal information „ Your additional responsibilities „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ European Economic Area EEA „ Other rights Lenovo Technology B.V. Turkiye Istanbul Subesi „ Lenovo Turkey address UAE Warranty information Customer Replaceable Unit CRU Service „ Types of warranty service Courier or Depot Service Appendix C. Lenovo limited warranty On-site ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows Vista 100Windows „ Wireless interoperability Wireless related information101 102 „ Usage environment and your health 103 „ Safety information related to Mobile Broadband 104 „ Federal Communications Commission FCC Statement Electronic emissions notices105 106 „ Industry Canada Class B Emission Compliance Statement „ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada107 108 109 „ European Union Compliance Statement Class B Compliance 110 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics111 „ General recycling statement Weee and recycling statements112 113 EU Weee statements 114 Japan recycling statements 115 „ Disposing of a Lenovo Computer Components 116 117 Form Factor Appendix F. Features and Specifications118 Model Name IdeaPad U150 119 Appendix F. Features and Specifications Ports 120 Trademarks 121 Index Index 122 123 Page If your product is not working correctly Do not Return IT to the Store New World. New Thinking.TM