Getting help around the world | Lenovo U150 manual

Appendix A. Getting help and service

Getting help around the world ----------------------------------------------

If you travel with your computer or relocate it to a country where your Lenovo machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service.

Service methods and procedures vary by country, and some services might not be available in all countries. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service.

To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://consumersupport.lenovo.com.

Lenovo warranty service telephone numbers -------------

Warranty Service Telephone Numbers

A list of warranty service telephone numbers is available at www.lenovo.com/support/phone. For the latest warranty service number in a country or region, please contact Lenovo, or your reseller in your country or region.

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Lenovo U150 manual Getting help around the world

Contents

Lenovo IdeaPad U150 First Edition July Copyright Lenovo Respective Users Explanation of hard disk capacity Page Page Contents Contents Appendix B. Use and care Appendix F. FeaturesAppendix C. Lenovo limited 118 Important safety information Important safety information„ Read this first Iii Important safety information Unpack Important safety information Working place Important safety information On using Important safety information Vii Important safety information Service and upgrades Viii Getting to know your computer Power button Mute button Getting to know your computerIntegrated Camera Left-side view Switch Right-side viewUSB port RJ-45 port Getting to know your computer AC power Adapter jack Front view Bottom view Battery pack Battery latch- manual Mini PCI ExpressCard slot compartment „ Connect to the power Install the battery packLearning the basics „ Read the manuals „ Configure the operating system „ Turn on the computerLearning the basics Putting your computer into sleep state „ Shutting down your computer „ Charging the battery Using AC adapter and battery„ Checking battery status „ Removing the battery pack „ Handling the battery Right click button Using the touchpadLeft click button „ Gestures Pinch zoomTwo-Finger Scrolling Rotating Learning the basics Three-Finger Flick Using the keyboard „ Numeric keypad „ Function key combinations Fn + Esc Fn + F1Fn + F2 Fn + F3 Special buttons Learning the basics OneKey Rescue System button System status indicators Touchpad indicator Securing your computer „ Attaching a security lock not supplied „ Using VeriFace „ Using passwords Connecting external devices „ Using memory cards not supplied „ Inserting a memory card „ Removing a memory card Enabling Bluetooth communications „ Connecting a universal serial bus USB device„ Connecting a Bluetooth device specific models only Using the Internet Wired connection „ Software configuration Using the Internet„ Hardware connection Cable Wireless connection Wi-Fi „ Using Wi-Fi/WiMax specific models only Enabling wireless connectionSoftware configuration Hardware connection „ Using Mobile Broadband specific models only Inserting the SIM card Removing the SIM card Using the Internet „ Introduction OneKey Rescue SystemOneKey Rescue System OneKey Rescue System OneKey Rescue System Troubleshooting Frequently Asked Questions Troubleshooting Where are the recovery discs? What can I do if the backup process fails? Troubleshooting Display problems Password problem Computer is on Troubleshooting Keyboard problems Sleep or hibernation problems Computer does not return from sleep mode and does not work Troubleshooting Computer screen problems Sound problems Startup problem Troubleshooting Battery problemsHard disk drive problem Troubleshooting OneKey Rescue System problems Other problems Connected external Replacing the battery Upgrading and replacing devices Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Replacing the hard disk drive Handling a hard disk drive Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Caring for your computer „ Be careful about where and how you workAppendix B. Use and care information „ Notice of static-electricity Appendix B. Use and care information „ Be gentle with your computer „ Carry your computer properly „ For outdoor use „ Handle storage media and drives properly „ Other important tips „ Data safety„ Take care in setting passwords Appendix B. Use and care information Accessibility and comfort „ Ergonomic information „ What if you are traveling? „ Questions about vision? Maintenance „ General tips for maintenance Appendix B. Use and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers Appendix C. Lenovo limited warranty „ How to obtain warranty service„ What your service provider will do to correct problems Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA „ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul Subesi Warranty information UAE „ Types of warranty service Customer Replaceable Unit CRU Service Customer Carry-In or Mail-In Service Appendix C. Lenovo limited warranty On-site ServiceCourier or Depot Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices „ Export classification notice Energy Star model information Windows 100Windows Vista 101 Wireless related information„ Wireless interoperability „ Usage environment and your health 102 „ Safety information related to Mobile Broadband 103 104 105 Electronic emissions notices„ Federal Communications Commission FCC Statement „ Industry Canada Class B Emission Compliance Statement 106 107 „ Avis de conformité à la réglementation d’Industrie Canada„ German Class B Compliance Statement 108 „ European Union Compliance Statement Class B Compliance 109 110 111 „ Japan Compliance Statement for Power line Harmonics„ Korea Class B 112 Weee and recycling statements„ General recycling statement EU Weee statements 113 Japan recycling statements 114 „ Disposing of a Lenovo Computer Components 115 116 117 Appendix F. Features and Specifications 118Model Name IdeaPad U150 Form Factor Appendix F. Features and Specifications Ports 119 Trademarks 120 Index 121 122 Index 123 Page Do not Return IT to the Store If your product is not working correctly New World. New Thinking.TM