Chapter 6

<Probable fault location>

Multi sensor reference plate, multi sensor, head relay PCB, carriage relay PCB or main controller PCB

<Countermeasure>

1)Replace the multi sensor reference plate.

2)Cable continuity check

If continuity of the cable between the multi sensor and the head relay PCB is abnormal, replace the cable.

3)Replace the multi sensor.

4)Cable continuity check

If continuity of the cable between the head relay PCB and the carriage relay PCB is abnormal, replace the cable.

5)Replace the head relay PCB.

6)Cable continuity check

If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal, replace the cable.

7)Replace the carriage relay PCB.

8)Replace the main controller PCB.

6.1.3.29 03130031-2618 VH voltage abnormality error

<Cause>

The voltage of the print head is abnormal.

<Probable fault location>

Printhead, head relay PCB, carriage relay PCB, main controller PCB

<Countermeasure>

1)Replace the printhead.

2)Cable continuity check

If continuity of the cable between the head relay PCB and the carriage relay PCB is abnormal, replace the cable.

3)Replace the head relay PCB.

4)Cable continuity check

If continuity of the cable between the carriage relay PCB and the main controller PCB is abnormal, replace the cable.

5)Replace the carriage relay PCB.

6)Replace the main controller PCB.

6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error

<Cause>

The head management sensor detected an ink discharge error.

A sensor sensitivity error was detected during head management sensor position adjustment.

<Probable fault location>

Printhead, head management sensor, or main controller PCB

<Countermeasure>

1)Replace the print head.

2)Visual check

Remove foreign substances from the head management sensor if any.

3)Replace the head management sensor.

4)Replace the main controller PCB.

6.1.3.31 03130031-2F16 Mist fan error

<Cause>

Mist fan rotation could not be detected during mist fan rotation.

<Probable fault location>

Mist fan, main controller PCB

<Countermeasure>

1)Replace the mist fan.

2)Replace the main controller PCB.

6.1.3.32 03130031-2F17 Suction fan error

<Cause>

When the suction fan was driven, the lock signal was detected for more than the specified time.

<Probable fault location> Suction fan or main controller PCB

<Countermeasure>

1)Suction fan

2)Replace the main controller PCB.

6.1.3.33 03030000-2E21 IEEE1394 Error

<Cause>

The IEEE1394 interface is faulty.

<Probable fault location>

IEEE1394 interface board or main controller PCB

<Countermeasure>

1)Turn off the printer, and then turn it on again.

2)IEEE1394 interface board

Remove the IEEE1394 interface board, install it again, and then turn on the printer. If the trouble persists, replace the IEEE1394 interface board. 3) Replace the main controller PCB.

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Canon 2163B002 service manual 3.29 03130031-2618 VH voltage abnormality error, 3.31 03130031-2F16 Mist fan error