Canon 2163B002 service manual Troubleshooting When Service Call Errors Occur

Contents

6.1.3.1 03870001-2015 Cutter error		6- 3
6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor		6- 3
6.1.3.3 03031000-2E0F Upper cover sensor error		6- 3
6.1.3.4 03031101-2E10	Ink tank cover switch error	6- 3
6.1.3.5 03031000-2E11	Carriage cover sensor error	6- 4
6.1.3.6 03031000-2E12	Defective paper release lever	6- 4
6.1.3.7 03010000-2016/03010000-2E27 Paper feed error		6- 4
6.1.3.8 03010000-200D Cut media end error		6- 4

6.1.3.903010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/

03860002-2E0C Path mismatch error		6- 5
6.1.3.10 03862000-2E09 Insufficient roll media error		6- 5
6.1.3.11 03890000-2920	Media take-up motor error	6- 5
6.1.3.12 03890000-2921	Media take-up paper detection sensor error	6- 5
6.1.3.13 03060A00-2E1B Roll media end error		6- 5
6.1.3.14 03861001-2405/03861001-2406 Borderless printing error		6- 6

6.1.3.1503810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/

03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error 6- 6

6.1.3.1603830104-2520/03830101-2521/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/

03830105-2528/03830115-2529/03830107-252A/03830109-252B/03830108-252C Ink tank is not installed. ( This error occurs

when the ink tank is replaced.) 6- 6

6.1.3.1703800204-2540/03830201-2541/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/

03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID 6- 6

6.1.3.1803830304-2560/03830301-2561/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/

03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error ... 6- 6

6.1.3.1903810204-2570/03810201-2571/03810202-2572/03810203-2573/03810212-2574/03810213-2575/03810206-2576/03810205-2578/03810215-2579/03810207-257A/03810209-257B/03810208-257C Ink low error (occurs when replacing the

printhead) 6- 6

6.1.3.2003810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is

executed) 6- 7

6.1.3.2103810204-2590/03810201-2591/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/

03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Ink low error (occures when printing) 6- 7

6.1.3.2203800301-2801/03800201-2802/03800401-2803/03800201-2812/03800302-2809/03800202-280A/03800402-280B/

03800202-2813 Printhead error	6- 7
6.1.3.23 03800101-2800/03800102-2808/03800201-2804/03800202-2807 Printhead installing error	6- 7
6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle	6- 8
6.1.3.25 03841201-2816/03841201-2817/03841101-2818/03841001-2819/03841001-281B Maintenance cartridge error	6- 8
6.1.3.26 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33/ Adjustment error	6- 8
6.1.3.27 03130031-260E Gap detection error	6- 8
6.1.3.28 03130031-260F Gap adjustment error	6- 8
6.1.3.29 03130031-2618 VH voltage abnormality error	6- 9
6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error	6- 9
6.1.3.31 03130031-2F16 Mist fan error	6- 9
6.1.3.32 03130031-2F17 Suction fan error	6- 9
6.1.3.33 03030000-2E21 IEEE1394 Error	6- 9
6.1.3.34 03130031-2F25 Carriage home position error	6- 10
6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error	6- 10
6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit	6- 10
6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error	6- 10
6.1.3.38 03130031-2F2A Feed roller home position error	6- 10
6.1.3.39 03130031-2F3A valve open/close error	6- 10
6.1.3.40 03130031-2F2E Roll media feeding error	6- 11
6.1.3.41 03130031-2F28 Lift motor time out error	6- 11
6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped	6- 11
6.1.3.43 03130031-2F14 ASIC Register cannot be written	6- 11
6.1.3.44 03900001-4042/03900001-4049 Firmware error	6- 11
6.1.3.45 E194-4034 Sensor calibration error	6- 11
6.1.4 Troubleshooting When Service Call Errors Occur	6- 12
6.1.4.1 E141-4046 Recovery system's count error	6- 12
6.1.4.2 E144-4047 Supply system's count error	6- 12
6.1.4.3 E146-4001 Waste ink count full	6- 12
6.1.4.4 E161-403E/E161-403F Abnormally high head temperature	6- 12
6.1.4.5 E194-404ANon-discharge detection count error	6- 12