Castelle Resources
Castelle Resources
Castelle Corporate Headquarters
855 Jarvis Drive Suite 100 Morgan Hill, CA 95037 www.castelle.com
Castelle North America
Main: (408)
Toll Free: (800)
Fax: (408)
Email: sales@castelle.com
Castelle International Sales
Main: (408)
Technical Support
To qualify for technical support, your FaxPress must be registered with Castelle. For more information about product registration, visit Castelle's Customer Services web page at:
http://www.castelle.com/support
Technical support is available by mail, fax,
Fax: (408)
Please be ready to provide the following information to the Castelle technical support representative who answers your call:
•Company name, contact phone number, email address & fax number
•The type and model number of your unit
•The unit's
•The version number of the FaxPress software you are using
•The version number of the unit's firmware
•The version number of the network software you are using
•The network topology (e.g., Ethernet)
•The name and version numbers of the email system and clients you are using
•A clear description of the problem or its symptoms
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