D-Link DNS-321 manual Contacting Technical Support, Phone Support

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Appendix A - Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

Model number of the product (e.g. DNS-321)

Hardware Revision (located on the label on the bottom of the device (e.g. rev A1))

Serial Number (s/n number located on the label on the bottom of the device).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

For customers within Canada:

Phone Support:

Phone Support:

(877) 453-5465

(800) 361-5265

Internet Support:

Internet Support:

http://support.dlink.com

http://support.dlink.com

D-Link DNS-321 User Manual

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Contents Page Table of Contents Package Contents Product OverviewSystem Requirements Introduction Features Power Button Hardware OverviewFront View Drive LightPower Receptacle Reset ButtonRear Panel Connections Ethernet PortInstallation Hardware SetupInstallation Installation Configuration Easy Search UtilityGetting Started Click Easy Search UtilityLogin screen will appear When prompted to configure the Hard Drive Settings Click Configuration After login, you will be redirected to the DNS-321 web UI Web UI Setup WizardPage Page Page LAN Device Settings Advanced Users/GroupsPage Quotas Quota StatusConfiguring Quotas Page Network Access Configuration FTP Server PermissionMax User Idle Time Client LanguageConfiguration UPnP AV Server Password Auto Refresh ITunes ServerConfiguration Dhcp Server Configuration Admin New Password Confirm Save SettingsTools Time System Firmware Upgrade FirmwareMail Alerts Mail Alert Settings Temperature Space StatusFailed Firmware hasPower Management PowerDrives RAID What is RAID? Ddns Status Device InformationSupport Mapping a Drive Configuration Page Download Scheduling DNS-321 login screen will appear Settings here Schedule DownloadsScheduling Settings Save To When Recurring Backup IncrementalTest Replacing or Adding a New Hard Drive Replacing a Hard DriveAdding a New Hard Drive Contacting Technical Support Phone SupportGNU/Linux GPL GNU General Public License PreamblePage Page Page Page END of Terms and Conditions Warranty Limited WarrantyLimited Software Warranty Non-Applicability of WarrantyWhat Is Not Covered Disclaimer of Other WarrantiesLimitation of Liability Governing LawTrademarks Copyright StatementCE Mark Warning FCC StatementRegistration