Linksys WPC54GX4 manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-G Notebook Adapter with SRX400

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-G Notebook Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.The Wireless-G Notebook Adapter does not work properly.

•Reinsert the Wireless-G Notebook Adapter into your PC’s PCMCIA slot.

•Right-click on My Computer and select Properties. Select the device manager and click on the Network Adapter. You will find the Wireless-G Notebook Adapter if it has been installed successfully. If you see the yellow exclamation mark, the resources are in conflict. You will see the status of the Wireless-G Notebook Adapter. If there is a yellow question mark, please check the following:

•Make sure that your PC has a free IRQ (Interrupt ReQuest, a hardware interrupt on a PC.)

•Make sure that you have properly inserted the Adapter and installed the proper driver.

If the Wireless-G Notebook Adapter does not function after performing the above steps, remove the Adapter and do the following:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

2.I cannot communicate with the other computers linked via Ethernet in the Infrastructure configuration.

Make sure that your Wireless-G Notebook Adapter is configured on the same channel and with the same security options as the other computers in the Infrastructure configuration.

Frequently Asked Questions

Can I run an application from a remote computer over the wireless network?

This will depend on whether or not the application is designed to be used over a network. Consult the application’s user guide to determine if it supports operation over a network.

Can I play computer games with other members of the wireless network?

Yes, as long as the game supports multiple players over a LAN (local area network). Refer to the game’s user guide for more information.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents User Guide How to Use This User Guide Copyright and TrademarksWord definition Table of Contents Adapter’s LEDs Setup Wizard’s Welcome Screen10 Import a Profile But what does all of this mean? IntroductionWelcome What’s in This User Guide?Introduction What’s in This User Guide? Topology the physical layout of a network Planning Your Wireless NetworkNetwork Topology RoamingNetwork Layout Adapter is transmitting or receiving data Getting to Know the Wireless-G Notebook Adapter with SRX400LED Indicators Green. The LED lights up when the Adapter is powered onOn the Welcome screen, you have the following choices Starting the Setup WizardInsert the Notebook Adapter Screen Available Wireless Network Screen Setting Up the AdapterWEP Key Needed for Connection Setting Up the Adapter with an Available NetworkWPA-Personal Needed for Connection 10 Available Wireless Network Screen Setting Up the Adapter with Manual Setup12 Wireless Mode Screen Click Next to continue or click Back to change any settingsWEP 17 Wireless Security WPA2 Personal Screen EAP-TLS Radius 22 Confirm New Settings Screen Link Information Screens Using the Wireless Network MonitorAccessing the Wireless Network Monitor Wireless Network Status screenMore Information Wireless Network Status Screen Wireless Network StatusProfile Wireless Network StatisticsSite Information Site SurveyUsing the Wireless Network Monitor Site Survey Profiles Screen Profiles12 Create a New Profile Creating a New Profile14 Available Wireless Network Screen 16 WPA-Personal Needed for Connection 20 Network Settings Screen 21 Wireless Mode Screen 23 Wireless Security Screen 26 Wireless Security WPA2 Personal Screen 27 Wireless Security WPA Enterprise Using EAP-TLS Screen 29 Wireless Security Radius Using EAP-TLS Screen 32 Congratulations Screen Wireless-G Notebook Adapter does not work properly Appendix a TroubleshootingCommon Problems and Solutions Frequently Asked QuestionsWhat Ieee 802.11g features are supported? What is the Ieee 802.11b standard?What is the Ieee 802.11g standard? What Ieee 802.11b features are supported?What is DSSS? What is FHSS? And what are their differences? What is roaming?What is ISM band? What is Spread Spectrum?What is WEP? What is WPA?What is RADIUS? Figure B-3 Windows XP Wireless Configuration Icon Select Use Linksys Wireless Network MonitorFigure B-4 Available Wireless Network Figure B-6 Network Connection Wireless Security You are now connected to your wireless networkAppendix C Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Appendix C Wireless Security Wireless-G Notebook Adapter with SRX400 Appendix D Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix E Glossary Wireless-G Notebook Adapter with SRX400 Wireless-G Notebook Adapter with SRX400 Wireless-G Notebook Adapter with SRX400 Wireless-G Notebook Adapter with SRX400 Appendix F Specifications 20dBm for Wireless-B/19dBm for Wireless-GModel Limited Warranty Appendix G Warranty InformationFCC Statement Appendix H Regulatory InformationWireless-G Notebook Adapter with SRX400 Wireless-G Notebook Adapter with SRX400 Wireless-G Notebook Adapter with SRX400 Wireless-G Notebook Adapter with SRX400 Dual-Band Wireless Access Point Linksys Appendix I Contact Information
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