Alcatel-Lucent 5530 manual Expert diagnostic system

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Expert diagnostic system

For more efficient troubleshooting, the Alcatel-Lucent 5530 NA integrates an expert system that analyses tests results and line operational parameters. The system in- cludes a knowledge base derived from Alcatel-Lucent’s DSL expertise and from the know-how acquired by consulting teams working with real-life networks. This knowledge and expertise is made available in the Alcatel-Lucent 5530 NA expert system. This will analyse the various symptoms detected and point your operators to the likely problem and root cause affecting a customer DSL line. Again, the net result is faster and more accurate problem resolution.

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Contents Alcatel-Lucent Network Analyzer Alcatel-Lucent 5530 Network Analyzer Best effort Service Provider Challenges and NeedsSupport more quality sensitive services Provide better customer support Streamline operations and control OpexStreamlining operations end-to-end Supporting access operational best practicesFulﬁllment Maintenance Customer care integration Pro-active line managementRationalizing your testing architecture Network-wide line quality assessment How the Alcatel-Lucent 5530 NA works Embedded line testing technologiesOver-the-time monitoring Coping with your evolving access networkVersatile testing capability Expert diagnostic system CPE Adaptable customer care workflowsLine proﬁle transition deﬁnition Dynamic line managementOptimization ArchitectureOSS and customer care integration Multi-vendor supportOperational best practices Leveraging unprecedented access management experience