Alcatel-Lucent 5530 manual Architecture, OSS and customer care integration, Multi-vendor support

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Architecture

The Alcatel-Lucent 5530 NA runs in a clustered SUN server configu- ration, which provides the greatest scalability as your network evolves. The database provides high avail- ability due to the redundant master slave configuration.

The Alcatel-Lucent 5530 NA interfaces with the access network Element Management system to align with the list of network ele- ments that it needs to manage. The Alcatel-Lucent 5530 NA implements a web-based GUI, letting it run in a PC browser.

OSS and customer care integration

The interface to the OSS is based on XML/SOAP. All testing and diagnosis capabilities are accessible from this interface so you can easily integrate testing capabilities on your other OSSs. A high-level API has also been specially developed for integration into customer care systems. This enables you to expose simplified information to customer care agents, while supporting flexible workflows for customer support operations.

Multi-vendor support

The Alcatel-Lucent 5530 NA supports most Alcatel- Lucent access nodes. The product has also been expanded with a multivendor interface to facilitate support of third-party vendors’ access nodes. Support of third-party access networks is handled on a project-by- project basis.

Figure 9. Alcatel-Lucent 5530 NA architecture overview

EMS

Telnet

SSH

 

 

 

 

 

 

 

 

 

Customer care

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OSS

 

 

 

 

 

 

 

 

 

(Planning, inventory, provisioning,

 

 

 

 

 

 

 

fault management, etc.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Web services

 

 

 

 

 

 

Web services

 

 

 

 

 

 

 

 

 

 

 

 

(XML, HTTP)

 

 

 

 

 

(XML, HTTP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Northbound interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Pre-qualification

 

Optimization

 

 

Troubleshooting

Networkwide quality

 

Dynamic line

 

 

Proactive line monitoring

 

assessment

 

management

 

 

Line diagnosis

Line pre-qualification

 

 

 

 

 

Narrowband line testing

 

 

 

 

 

 

 

 

 

Customer care

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Multivendor Interface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SNMP, TFTP

 

 

 

 

 

 

 

 

 

 

 

(bulk)

 

 

 

 

 

 

 

 

 

 

 

SELT

DELT

NBLT

Dashboard

Alcatel-Lucent access nodes third-party nodes – on a project-by-project basis

HTTP

S-HTTPWeb-based

GUI

14Alcatel-Lucent 5530 Network Analyzer

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Contents Alcatel-Lucent Network Analyzer Alcatel-Lucent 5530 Network Analyzer Best effort Service Provider Challenges and NeedsSupport more quality sensitive services Streamline operations and control Opex Provide better customer supportStreamlining operations end-to-end Supporting access operational best practicesFulfillment Maintenance Pro-active line management Customer care integrationRationalizing your testing architecture Network-wide line quality assessment Embedded line testing technologies How the Alcatel-Lucent 5530 NA worksOver-the-time monitoring Coping with your evolving access networkVersatile testing capability Expert diagnostic system Adaptable customer care workflows CPEDynamic line management Line profile transition definitionMulti-vendor support ArchitectureOSS and customer care integration OptimizationLeveraging unprecedented access management experience Operational best practices