D-Link d-link wireless manual Contacting Technical Support, Phone Support

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Appendix D - Contacting Technical Support

Contacting Technical Support

D-Link provides free technical support for customers within the United States and within Canada for the duration of the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

•Model number of the product (e.g. WUA-1340)

•Hardware Revision (located on the label on the adapter (e.g. rev A1))

•Serial Number (s/n number located on the label on the adapter).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

For customers within Canada:

Phone Support:

Phone Support:

(877) 453-5465

(800) 361-5265

Internet Support:

Internet Support:

http://support.dlink.com

http://support.dlink.com

D-Link WUA-1340 User Manual

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Contents Page Table of Contents Troubleshooting Wireless Basics Networking Basics Warranty RegistrationPackage Contents System RequirementsIntroduction Features Hardware Overview Link LightUSB Port Installation Remove Existing InstallationsGetting Started Disable Other Wireless Adapters DisableProperties Installation Wireless Installation Considerations Software Installation Click Install DriversWindows Vista Installation If the Found New Hardware Wizard appears, click Cancel Push Button Configuration PBC Installation Installation Windows XP Installation Installation Push Button Configuration PBC Installation Installation Configuration Link Wireless Connection ManagerDouble-click theWirelessConnection Wireless Networks Windows VistaWi-Fi Protected Setup WPS Personal Identification Number PIN Configuration My Wireless Networks New Button Modify Delete ActiveAdd Profile Modify Profile Support About Windows XP Wi-Fi Protected Setup WPS Personal Identification Number PIN Configuration My Wireless Networks Add Profile Modify Profile Support About Connect to a Wireless Network Using Windows Vista Configuration Connect to a Wireless Network Using Windows XP Choose a Wireless Network window click Change Disabling The Windows XP UtilityConfiguration Wireless Security What is WPA? Configure WPA/WPA2 Passphrase Using the D-Link UtilityModify Select WPA/WPA2 Passphrase under Set Security Option Using the Windows Vista Utility Security Using the Windows XP Utility Security Configure WPA/WPA2 Windows XP Configure Select 802.1x under Set Security OptionWindows XP Troubleshooting How do I know if my adapter is installed properly?WUA-1340 Cardbus Adapter Computer does not recognize the WUA-1340 Wireless Adapter Troubleshooting Wireless Basics What is Wireless? Wireless Local Area Network WlanWireless Personal Area Network Wpan HomeSmall Office and Home Office Centralize your router or Access Point Eliminate InterferenceWireless Modes SecurityNetworking Basics Check your IP addressWindows XP/2000 Users Windows Vista UsersStatically Assign an IP address Windows XP/2000 UsersWindows Vista Users Technical Specifications HumidityContacting Technical Support Phone SupportWarranty Limited WarrantyLimited Software Warranty Non-Applicability of WarrantyWhat Is Not Covered Disclaimer of Other WarrantiesLimitation of Liability Governing LawTrademarks Copyright StatementCE Mark Warning FCC StatementRegistration
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