D-Link manual Computer does not recognize the DWA-643 Wireless Adapter

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Section 5 - Troubleshooting

2. The computer does not recognize the DWA-643 Wireless Adapter.

Make sure that the DWA-643 Wireless Adapter is properly seated in the computer’s cardbus slot.

If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded.

3.The computer with the DWA-643 installed is unable to connect to the wireless network and/or the Internet.

Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a problem with the broadband connection.

Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power and Ethernet cables are firmly connected.

Check that the IP Address, subnet mask, gateway, and DNS settings are correctly entered for the network

In Infrastructure mode, make sure the same Service Set Identifier (SSID) is specified on the settings for the wireless clients and access points. The SSID factory default setting for D-Link products is dlink. (Double-click on the WLAN icon in the taskbar. The Link Info screen will display the SSID setting.)

In Ad-Hocmode, both wireless clients will need to have the same SSID. Please note that it might be necessary to set up one client to establish a BSS (Basic Service Set) and wait briefly before setting up other clients. This prevents several clients from trying to establish a BSS at the same time, which can result in multiple singular BSSs being established, rather than a single BSS with multiple clients associated to it.

D-Link DWA-643 User Manual

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Contents Page Table of Contents ProductPackageOverviewContents Introduction Features LEDs Hardware OverviewRemove Existing Installations InstallationGetting Started Disable Disable Other Wireless AdaptersProperties Installation Wireless Installation Considerations Click Install Drivers Adapter InstallationInstallation If the Found New Hardware Wizard appears, click Cancel Click Finish Link Wireless Connection Manager ConfigurationDouble-click the Wireless Conection Wireless Networks New Button Modify Delete Activate My Wireless NetworksAdd Profile Modify Profile Support About Windows XP Configuration Utility Disabling The Windows XP Utility Choose a Wireless Network window click ChangeManager icon on your desktop What is WEP? Wireless SecurityWhat is WPA? Using the D-Link Wireless Connection Manager Configure WEPSelect WEP under Set Security Option Using the Windows XP Utility Wireless Security Configure WPA/WPA2 Passphrase Select WPA/WPA2 Passphrase under Set Security Option Using the Windows XP Utility Wireless Security Troubleshooting Right-click on D-Link DWA-643 Xtreme N Computer does not recognize the DWA-643 Wireless Adapter Troubleshooting Wireless Basics Wireless Local Area Network Wlan What is Wireless?Home Wireless Personal Area Network WpanSmall Office and Home Office Eliminate Interference Centralize your router or Access PointSecurity Wireless ModesCheck your IP address Networking BasicsStep Highlight Internet Protocol TCP/IP and click Properties StepWeight Technical SpecificationsFor customers within the United States Contacting Technical SupportLimited Warranty WarrantyNon-Applicability of Warranty Limited Software WarrantyDisclaimer of Other Warranties What Is Not CoveredGoverning Law Limitation of LiabilityTrademarks Copyright StatementFCC Statement CE Mark WarningImportant Note Registration