D-Link DWA-643 manual Contacting Technical Support, For customers within the United States

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Appendix D - Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

•Model number of the product (e.g. DWA-643)

•Hardware Revision (located on the label on the adapter (e.g. rev A1))

•Serial Number (s/n number located on the label on the adapter).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:	For customers within Canada:
Phone Support:	Phone Support:
(877) 453-5465	(800) 361-5265
Internet Support:	Internet Support:
http://support.dlink.com	http://support.dlink.com

D-Link DWA-643 User Manual

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Contents Page Table of Contents ProductPackageOverviewContents Introduction Features LEDs Hardware OverviewGetting Started InstallationRemove Existing Installations Properties Disable Other Wireless AdaptersDisable Installation Wireless Installation Considerations Click Install Drivers Adapter InstallationInstallation If the Found New Hardware Wizard appears, click Cancel Click Finish Double-click the Wireless Conection ConfigurationLink Wireless Connection Manager Wireless Networks New Button Modify Delete Activate My Wireless NetworksAdd Profile Modify Profile Support About Windows XP Configuration Utility Disabling The Windows XP Utility Choose a Wireless Network window click ChangeManager icon on your desktop What is WEP? Wireless SecurityWhat is WPA? Using the D-Link Wireless Connection Manager Configure WEPSelect WEP under Set Security Option Using the Windows XP Utility Wireless Security Configure WPA/WPA2 Passphrase Select WPA/WPA2 Passphrase under Set Security Option Using the Windows XP Utility Wireless Security Troubleshooting Right-click on D-Link DWA-643 Xtreme N Computer does not recognize the DWA-643 Wireless Adapter Troubleshooting Wireless Basics Wireless Local Area Network Wlan What is Wireless?Small Office and Home Office Wireless Personal Area Network WpanHome Eliminate Interference Centralize your router or Access PointSecurity Wireless ModesCheck your IP address Networking BasicsStep Highlight Internet Protocol TCP/IP and click Properties StepWeight Technical SpecificationsFor customers within the United States Contacting Technical SupportLimited Warranty WarrantyNon-Applicability of Warranty Limited Software WarrantyDisclaimer of Other Warranties What Is Not CoveredCopyright Statement Limitation of LiabilityGoverning Law TrademarksFCC Statement CE Mark WarningImportant Note Registration