Troubleshooting (continued)
2.The computer does not recognize the
•Make sure that the
•Check that the
•If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers that were previously loaded. To remove the drivers, do the following:
A.Under Tools> select Folder Options…> select View > under Hidden files and folders > select Show hidden files and folders
B.Uncheck Hide extension for known file types > click on
Apply
C.Search for the files NetA3x.inf and A3ax.sys. Remove these files from the INF and SYSTEM32 (DRIVERS) folders in the Windows directory. Note: Windows XP and Windows 2000 will rename .inf files that have not received certification into oem.inf files (e.g., oem1.inf.)
3.The
•Restart the computer. (In some cases, it will be necessary to restart the computer after installing the drivers.)
•In Windows XP, go to Start>Control Panel>System>Hardware Tab> click on the Device Manager Tab> click on Network Adapters> double click on
•If the device is not working properly and a yellow exclamation mark is displayed, then there is probably a resource conflict. First, try inserting the card into a different PCI slot. If there is still a problem, make sure the computer system has a free IRQ and if necessary,
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