D-Link DPH-50U manual Q5. Cannot hear the Skype call in telephone handset

and install the adapter properly.

Q3. DPH-50U does not appear to be responding to incoming calls

There are several reasons why DPH-50U may not function.

•DPH-50U may not work properly with some 4 wire (multiline) phones

•Make sure the DPH-50U is connected to the PC and DPH-50U software is running (green phone in the Windows System Tray).

•Make sure the handset is connected to the phone jack on the DPH-50U and not the line jack

•If the Skype™ application was terminated for any reason while the DPH-50U software was running, you will need to exit the DPH-50U software and then restart it.

•Some telephone handsets require a battery to be installed in order to ring. If your handset supports a battery, make sure there is a battery installed and that the battery is not depleted.

Q4. Cannot hear dial-tone when I pick up the handset connected to the DPH-50U

Check to make sure that the handset is connected to the correct jack on the DPH-50U

Q5. Cannot hear the Skype™ call in telephone handset

Check to make sure that Skype is configured to use the D-Link Audio device as it’s Audio In and Audio Out Sound Device.

This is done as following:

Select Options from the Skype™ Tools Menu as shown below.