Introduction
Before You Begin
Installation | Configuration | Troubleshooting | Legal |
You must call your service provider to activate your service. You need to provide the media access control (MAC) address. This address is found on the SB4101 bar code label marked HFC MAC ID on the rear panel. The address format is 00:20:40:xx:xx:xx or 00:04:db:xx:xx:xx.
Precautions
nPostpone SB4101 installation until there is no risk of thunderstorm or lightning activity in the area. Avoid damaging the SB4101 with static by touching the coaxial cable connector when it is attached to the earth grounded coaxial cable TV wall outlet. Always first touch the coaxial cable connector on the SB4101 when you are disconnecting or
nDo not block the ventilation holes on the sides of the cable modem to prevent overheating the SB4101.
nDo not open the SB4101 cable modem. Refer all service to your local service provider.
nWipe the modem with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners directly on the unit or use forced air to remove dust.
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