Motorola SM56 quick start Un-installing and Upgrading

Page 8

The modem connects; then meaningless characters appear

This is usually caused by Error correction turned off. To correct:

1.Open the Control Panel. Double click the Modems icon.

2.Click on the COM port that the Motorola SM56...Modem is installed on

3.Click on Properties.

4.Select Connection.

5.Click on Advanced.

6.Check the Use Error Control-Required to Connect box.

The modem cannot connect; the Error Control option is selected

The modem may be connecting at a rate higher than appropriate for the line condit ions.

1.Use the AT%B command to limit the maximum connection rate. (For a list of AT commands, refer to the on-line User's Guide.)

2.Lower the rate, using AT commands, until the problem is corrected. You can add AT commands to do this; refer to the next section.

How Do I Add AT Commands Before the Modem Dials My ISP?

1.Open the Control Panel.

2.Double -click the Modems icon.

3.Click on once to select the Motorola SM56...Modem.

4.Click on Properties.

5.Select Connection.

6.Click on Advanced.

7.In the Extra Settings box, chain AT commands as needed. You do not need to enter the AT prefix, but it will not hurt if you do.

7 Un-installing and Upgrading

Modem Un-Install Procedure on Windows 98 and Millennium

1.Open the Windows Control Panel

2.Double click the Add/Remove Programs icon.

3.Select Motorola SM56 Modem Un-install and click Add/Remove.

4.Shut down the computer and remove the modem board from the computer.

Modem Un-Install Procedure on Windows 2000 and Windows XP

1.Open the Windows Control Panel

2.Double click the System Icon.

Image 8 Contents
Contents IntroductionProduct Type Preparing the Computer For Installation Installing The Modem HardwareVerifying Correct Installation Verifying Modem Software Operation on Windows XPTroubleshooting ∙ My Communications Software Cannot Use the Modem at COM∙ There is no dial tone Verifying Proper Hardware Operation∙ The modem disconnects during a connection ∙ The modem cannot complete a connection to another modem∙ The modem does not answer incoming calls ∙ The modem does not respond to AT commands Select If You Have a Hardware ConflictUn-installing and Upgrading ∙ How Do I Add AT Commands Before the Modem Dials My ISP?Modem Un-Install Procedure on Windows 98 and Millennium Modem Un-Install Procedure on Windows 2000 and Windows XPModem Upgrade Procedure on Windows 98 and Millennium Modem Upgrade Procedure on Windows 2000 and Windows XPModem Rollback Procedure Windows XP only Changing the Operating SystemMaster Volume Control Playback/Speaker Improving Direct X Speakerphone Performance and QualityAppendix a SM56 Main Features Contact InformationSoftware License Agreement
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