Motorola SM56 quick start Contents, Overview, Introduction

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Motorola

SM56 Modem

Quick Start User's Guide

Contents

1Overview

2Introduction

3Personal Computer Requirements

4Preparing the Computer for SM56 Installation

5Understanding Sound Card Compatibility and Installing Hardware

6Installing SM56 Software on Windows 95/98

7Installing SM56 Software on Windows NT 4.0

8Verifying Proper Modem Installation

9Changing the Operating System

10Using the SM56 Modem

11Un-installing and Upgrading the SM56 Modem

12Troubleshooting

13Reporting Problems and Contacting the Modem Supplier

14Understanding Microsoft Windows Logo Certification

15An Overview of the V.90 Protocol

Appendix A SM56 Features

Appendix B Software License Agreement

1 Overview

This document helps the OEM, system integrator, VAR, and end user with host system selection and proper modem hardware and software installation. It lists qualified personal computer systems, and explains proper modem usage. This document helps you select CPUs, and it explains the tradeoffs associated with different processors. It explains the use of the SM56 Data/Fax/Voice modem with various sound card configurations. It also aids you in troubleshooting and testing the SM56 equipped system.

2 Introduction

Motorola's SM56 Modem is a feature-rich modem at an attractive price. It provides high-speed communications between your personal computer and a remote location, such as an Internet Service Provider (ISP), so you can:

∙Receive data at up to 56 Kbps in V.90 or K56flex modes

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Contents Overview ContentsIntroduction Page Recommended CPUs Personal Computer RequirementsLevel 2 Cache Benefits Preparing the Computer for SM56 InstallationCompatible Operating Systems System RAM RequirementsSound Card Compatibility Tapi ConnectorSM56 Pin Signal SM56 Hardware Installation ProcedureOn-Board Microphone and Speaker Jacks Installing on Windows 95/98 Installing SM56 Software on Windows 95/98Install a COM port for the modem Installing SM56 Software on Windows NTCOM Port IO Address Verifying SM56 Software Installation Verifying Proper Modem InstallationInstall the SM56 modem software Run modem diagnostic from the SM56 Control PanelChanging the Operating System Select Programs--Accessories--HyperTerminalVerifying SM56 Hardware Operation Bit Windows 95/98 Applications Using the SM56 ModemDOS-Based Applications and Games SM56 Un-Install Procedure Un-installing and Upgrading the SM56 ModemSM56 Software Upgrade Procedure Windows 95/98 Recovering From an Unsuccessful Upgrade Windows 95/98 TroubleshootingSM56 Software Upgrade Procedure Windows NT Recovering From an Unsuccessful Upgrade Windows NT∙ There is no dial tone ∙ The modem installs at COM 5 or higherUncheck the Use Automatic Resources check box ∙ The modem does not answer incoming calls ∙ The modem cannot complete a connection to another modem∙ The modem disconnects while transmission is in progress ∙ The computer runs slower than usualSelect If You Have a Hardware Conflict ∙ The modem does not respond to AT commandsCheck the Use Error Control-Required to Connect box ∙ How to Add AT Commands∙ The modem connects then meaningless characters appear Select ConnectionUnderstanding Microsoft Windows Logo Certification Reporting Problems and Contacting the Modem SupplierAn Overview of the V.90 Protocol Appendix B Software License Agreement Appendix a SM56 SpecificationsPage Readme 04/12/99 JHowley

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