Motorola SM56 quick start An Overview of the V.90 Protocol

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What does the logo mean for a product such as the SM56 modem? It means that Motorola and its OEMs, system integrators, and VARs can use the Windows logo on their products and packaging, and on advertising, collateral, and marketing materials. This signals end users that the SM56 software modem is tested and fully functional on Windows 95/98 and Windows NT; that it is designed to provide optimum usability and compatibility; and that it takes advantage of the latest technologies provided by these operating systems. It makes users feel more comfortable about purchasing the product, and it assures them of more complete satisfaction while using it.

The Windows logo also means that the qualified product gets included on Microsoft's Windows Hardware Compatibility List (HCL) under "Logo," reinforcing to customers and end-users alike that it meets Microsoft's strict requirements and operates properly with Windows operating systems.

15 An Overview of the V.90 Protocol

In February 1998, the International Telecommunications Union (ITU) formulated the V.90 industry-standard protocol for 56K modems. Before the adoption of the V.90 standard, 56K modems complied with one of two pre-standard implementations: K56flex or X2 technology. Unfortunately for ISPs and end-users, these technologies were not compatible. ISPs had to worry about which standard to employ. End users had to be sure to purchase modems compatible with their ISP's equipment.

Upgrading Motorola's SM56 K56flex modems to V.90 is a software-only upgrade. There is no change to the line interface hardware. This makes it easy for pre-V.90 users to upgrade their system to V.90 compliance.

Note: sometimes V.90 is referred to as V.PCM. PCM is an acronym for Pulse Code Modulation. With V.90, high-speed downstream (from Internet to personal computer) data transmission is accomplished using PCM techniques. Before the ITU formulated its standard V.90 protocol, the industry typically referred to it as V.PCM. This name is fading from use.

V.90 technology allows users to connect to the Internet at rates up to twice as fast as those of V.34 (33.6Kbps) modems. The maximum receive (downstream) rate is 56Kbps, while the return path (upstream) connects at V.34 rates up to 33.6 Kbps. This is perfect for Internet connections, where most data is transferred downstream.

The SM56 begins connections by attempting a V.90 connection to the headend. If the headend is not V.90, the SM56 automatically switches to K56flex mode. If K56flex mode fails (when, for example, the headend uses X2 technology, or there is a noisy phone line condition), the SM56 drops to V.34 rates. This auto-mode switching mechanism ensures maximum compatibility with all remote headends.

On the Web you can visit www.v90.com for a wealth of information on V.90 technology, including:

A list of ISPs that support V.90

The latest news on V.90

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Contents Overview ContentsIntroduction Page Recommended CPUs Personal Computer RequirementsSystem RAM Requirements Preparing the Computer for SM56 InstallationLevel 2 Cache Benefits Compatible Operating SystemsSound Card Compatibility Tapi ConnectorSM56 Pin Signal SM56 Hardware Installation ProcedureOn-Board Microphone and Speaker Jacks Installing on Windows 95/98 Installing SM56 Software on Windows 95/98Install a COM port for the modem Installing SM56 Software on Windows NTCOM Port IO Address Run modem diagnostic from the SM56 Control Panel Verifying Proper Modem InstallationVerifying SM56 Software Installation Install the SM56 modem softwareChanging the Operating System Select Programs--Accessories--HyperTerminalVerifying SM56 Hardware Operation Bit Windows 95/98 Applications Using the SM56 ModemDOS-Based Applications and Games SM56 Un-Install Procedure Un-installing and Upgrading the SM56 ModemSM56 Software Upgrade Procedure Windows 95/98 Recovering From an Unsuccessful Upgrade Windows NT TroubleshootingRecovering From an Unsuccessful Upgrade Windows 95/98 SM56 Software Upgrade Procedure Windows NT∙ There is no dial tone ∙ The modem installs at COM 5 or higherUncheck the Use Automatic Resources check box ∙ The computer runs slower than usual ∙ The modem cannot complete a connection to another modem∙ The modem does not answer incoming calls ∙ The modem disconnects while transmission is in progressSelect If You Have a Hardware Conflict ∙ The modem does not respond to AT commandsSelect Connection ∙ How to Add AT CommandsCheck the Use Error Control-Required to Connect box ∙ The modem connects then meaningless characters appearUnderstanding Microsoft Windows Logo Certification Reporting Problems and Contacting the Modem SupplierAn Overview of the V.90 Protocol Appendix B Software License Agreement Appendix a SM56 SpecificationsPage Readme 04/12/99 JHowley
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