Motorola quick start Verifying Proper Modem Installation, Verifying SM56 Software Installation

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5.When your selections are complete click OK.

6.You will be prompted to restart the computer, do not do so yet. Select Don't Restart Now.

7.Close the Ports window.

Step 2 -- Install the SM56 modem software

1.Open the Windows NT Control Panel.

2.Double click the Modems icon....the Install New Modem dialog appears.

3.Click the "Don't detect my modem; I will select it from a list" check box. Then click Next.

4.Click the Have Disk button.

5.Browse to the Windows NT SM56 modem install software. Click misgmodm.inf to highlight it. Then click Open, then click OK.

6.Select the Motorola SM56 Modem (note that the product name listed will vary depending on which modem you have -- Data/Fax/, Data/Fax/TAM, etc.) from the list. Click Next.

7.Click the port number selected in Step 1 above to highlight it as the COM port for the modem. Then click Next. The wizard will now copy all the necessary files and install the SM56 modem on your PC.

8.When complete, restart the PC to activate and start the COM port and SM56 modem devices. You are now ready to use the modem.

8 Verifying Proper Modem Installation

Verify that the SM56 software and hardware installation has completed correctly as follows.

Verifying SM56 Software Installation

1. Verify correct COM port selection.

You can check COM port installation through the Modems icon in the Control Panel or through the SM56 Control Panel application (see below). Normally, the SM56 will install on COM2, COM3, or COM4. Sometimes, however, depending on your computer system setup or Windows setup, the SM56 may install on COM5 (or higher). Although the modem functions correctly on any COM port, many software applications do not work if the modem is on a COM port number higher than 4. If the SM56 installs on COM5 (or higher), you can force it to a lower COM port via the SM56 Control Panel applet.

2. Run modem diagnostic from the SM56 Control Panel.

The SM56 software modem provides an informative Control Panel application that reports:

Modem status: in use/not in use; dialing; negotiating a connection; actual connect rate (updated in real time during a connection).

Image 9 Contents
Contents OverviewIntroduction Page Recommended CPUs Personal Computer RequirementsLevel 2 Cache Benefits Preparing the Computer for SM56 InstallationCompatible Operating Systems System RAM RequirementsSound Card Compatibility Tapi ConnectorSM56 Hardware Installation Procedure SM56 Pin SignalOn-Board Microphone and Speaker Jacks Installing on Windows 95/98 Installing SM56 Software on Windows 95/98Installing SM56 Software on Windows NT Install a COM port for the modemCOM Port IO Address Verifying SM56 Software Installation Verifying Proper Modem InstallationInstall the SM56 modem software Run modem diagnostic from the SM56 Control PanelSelect Programs--Accessories--HyperTerminal Changing the Operating SystemVerifying SM56 Hardware Operation Using the SM56 Modem Bit Windows 95/98 ApplicationsDOS-Based Applications and Games Un-installing and Upgrading the SM56 Modem SM56 Un-Install ProcedureSM56 Software Upgrade Procedure Windows 95/98 Recovering From an Unsuccessful Upgrade Windows 95/98 TroubleshootingSM56 Software Upgrade Procedure Windows NT Recovering From an Unsuccessful Upgrade Windows NT∙ The modem installs at COM 5 or higher ∙ There is no dial toneUncheck the Use Automatic Resources check box ∙ The modem does not answer incoming calls ∙ The modem cannot complete a connection to another modem∙ The modem disconnects while transmission is in progress ∙ The computer runs slower than usualSelect If You Have a Hardware Conflict ∙ The modem does not respond to AT commandsCheck the Use Error Control-Required to Connect box ∙ How to Add AT Commands∙ The modem connects then meaningless characters appear Select ConnectionUnderstanding Microsoft Windows Logo Certification Reporting Problems and Contacting the Modem SupplierAn Overview of the V.90 Protocol Appendix B Software License Agreement Appendix a SM56 SpecificationsPage Readme 04/12/99 JHowley
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