Motorola quick start Changing the Operating System, Verifying SM56 Hardware Operation

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A button to access the on-line User's Guide.

COM port selections.

Country and language selections.

Data/Fax/Speakerphone modems only -- microphone and speaker gain selections.

The SM56 Control Panel program also provides access to two Windows components:

COM port and IRQ information

A diagnostic utility that issues various ATI commands to the modem and displays the responses: software build, modem type, and more.

To open the SM56 Control Panel application, selection Start, Settings, Control Panel, and then double click the SM56 Modem icon. To access the diagnostics option from the Control Panel applet, click Properties; select the Diagnostics tab; select the COM port corresponding to the SM56 Modem from the list; and then click More Info. If the driver is properly installed, within a few seconds a dialog box appears, with responses to the ATI commands. Refer to the AT Commands section in the on-line User's Guide for an explanation of these commands and responses.

Verifying SM56 Hardware Operation

To verify correct SM56 modem card hardware operation (up to the isolation transformer), you can use the following local analog loopback (LAL) test procedure.

1.Important: Remove the telephone line connector from the modem card.

2.Select Start.

3.Select Programs-->Accessories-->HyperTerminal.

4.Double click the Hypertrm.exe icon.

5.Optionally, select a connection name and icon.

6.In the Connect Using window, select Motorola SM56...... modem. Click OK.

7.Enter a number in the Phone Number box...any number since we will not be dialing it. Click OK.

8.On the next screen select Cancel.

9.Enter AT and hit <Enter>.

The response OK should appear.

10.Enter ATS46 = 23 and hit <Enter>.

11.Enter AT&T1 and hit <Enter>. Wait a few seconds.

12.Type some letters at the keyboard. If the hardware is functioning correctly, the letters you type appear on the HyperTerminal display.

13.To exit this test mode, type +++ in quick succession (note no carriage return) to escape to command mode, then type ATH <Enter>.

9 Changing the Operating System

The SM56 Modem software is the same for Windows 9 and Windows 98. If the modem is installed on Windows 95 and you upgrade to Windows 98, the SM56 will continue to function as before. No new drivers are required.

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Contents Overview ContentsIntroduction Page Personal Computer Requirements Recommended CPUsCompatible Operating Systems Preparing the Computer for SM56 InstallationLevel 2 Cache Benefits System RAM RequirementsTapi Connector Sound Card CompatibilitySM56 Pin Signal SM56 Hardware Installation ProcedureOn-Board Microphone and Speaker Jacks Installing SM56 Software on Windows 95/98 Installing on Windows 95/98Install a COM port for the modem Installing SM56 Software on Windows NTCOM Port IO Address Install the SM56 modem software Verifying Proper Modem InstallationVerifying SM56 Software Installation Run modem diagnostic from the SM56 Control PanelChanging the Operating System Select Programs--Accessories--HyperTerminalVerifying SM56 Hardware Operation Bit Windows 95/98 Applications Using the SM56 ModemDOS-Based Applications and Games SM56 Un-Install Procedure Un-installing and Upgrading the SM56 ModemSM56 Software Upgrade Procedure Windows 95/98 SM56 Software Upgrade Procedure Windows NT TroubleshootingRecovering From an Unsuccessful Upgrade Windows 95/98 Recovering From an Unsuccessful Upgrade Windows NT∙ There is no dial tone ∙ The modem installs at COM 5 or higherUncheck the Use Automatic Resources check box ∙ The modem disconnects while transmission is in progress ∙ The modem cannot complete a connection to another modem∙ The modem does not answer incoming calls ∙ The computer runs slower than usual∙ The modem does not respond to AT commands Select If You Have a Hardware Conflict∙ The modem connects then meaningless characters appear ∙ How to Add AT CommandsCheck the Use Error Control-Required to Connect box Select ConnectionReporting Problems and Contacting the Modem Supplier Understanding Microsoft Windows Logo CertificationAn Overview of the V.90 Protocol Appendix a SM56 Specifications Appendix B Software License AgreementPage Readme 04/12/99 JHowley
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