Motorola quick start Installing SM56 Software on Windows NT, Install a COM port for the modem

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In response to the request window. Select Driver from Disk Provided by Hardware Manufacturer (or Have Disk depending on the OS version) and browse to where the SM56 drivers are located. Windows should find the information on the disk and identify the device as a SM56 Modem. It then copies the files from the install disk to the computer.

Important: The install program may display a message box that reports Cannot locate file.... If

this occurs, browse and re-point to where the SM56 driver files are located. Then click OK. Installation will now complete.

On Data/Fax/TAM and Data/Fax/Speakerphone modems, another device is found after the modem has been installed. Windows notifies you that it has found a Serial Wave Device for the modem and prompts for a Wave Device driver. Re-point to the SM56 driver location and click OK.

When these two devices are installed, the SM56 Modem Setup program runs.

The modem setup program for PCI does not prompt for user input during installation. It defaults to USA country code and Domestic English as the language for the online Help file. If you wish to change these settings, and/or the COM port selection, you may do so via the SM56 Control Panel application (Start->Settings->Control Panel, then double-click the SM56 Modem icon) after setup is complete. Also, for SM56 Data/Fax/Speakerphone modems the microphone and speaker gain selections may be done via the Control Panel application (under the Advanced tab).

Also, DOS box support is disabled after the SM56 is installed. After install is complete, you must enable it via the Advanced tab in the SM56 Control Panel application. Make sure the DOS box check box is checked. If not, click it to check it, exit the SM56 Control Panel application and restart the computer. You must restart the computer to complete DOS box enabling.

7 Installing SM56 Software on Windows NT 4.0

Important -- The SM56 software for Windows NT is Data/Fax only, there is no speakerphone or TAM supported.

Windows NT 4.0 does not fully support plug and play (PnP). Therefore, after installing the modem board in the computer and booting, the operating system will not automatically recognize that new hardware is present. You must manually install the modem as follows:

Step 1 --Install a COM port for the modem

You must install a COM port for the SM56 modem as follows:

1.Open the Windows NT Control Panel.

2.Double click the Ports icon. The Ports window opens.

3.Select Add.

4.Select a COM port number (in the range 1-4 preferably) that is not already installed, and allocate to it the standard resources as follows:

COM Port

IO Address

IRQ

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Contents Introduction ContentsOverview Page Personal Computer Requirements Recommended CPUsPreparing the Computer for SM56 Installation Level 2 Cache BenefitsCompatible Operating Systems System RAM RequirementsTapi Connector Sound Card CompatibilityOn-Board Microphone and Speaker Jacks SM56 Hardware Installation ProcedureSM56 Pin Signal Installing SM56 Software on Windows 95/98 Installing on Windows 95/98COM Port IO Address Installing SM56 Software on Windows NTInstall a COM port for the modem Verifying Proper Modem Installation Verifying SM56 Software InstallationInstall the SM56 modem software Run modem diagnostic from the SM56 Control PanelVerifying SM56 Hardware Operation Select Programs--Accessories--HyperTerminalChanging the Operating System DOS-Based Applications and Games Using the SM56 ModemBit Windows 95/98 Applications SM56 Software Upgrade Procedure Windows 95/98 Un-installing and Upgrading the SM56 ModemSM56 Un-Install Procedure Troubleshooting Recovering From an Unsuccessful Upgrade Windows 95/98SM56 Software Upgrade Procedure Windows NT Recovering From an Unsuccessful Upgrade Windows NTUncheck the Use Automatic Resources check box ∙ The modem installs at COM 5 or higher∙ There is no dial tone ∙ The modem cannot complete a connection to another modem ∙ The modem does not answer incoming calls∙ The modem disconnects while transmission is in progress ∙ The computer runs slower than usual∙ The modem does not respond to AT commands Select If You Have a Hardware Conflict∙ How to Add AT Commands Check the Use Error Control-Required to Connect box∙ The modem connects then meaningless characters appear Select ConnectionReporting Problems and Contacting the Modem Supplier Understanding Microsoft Windows Logo CertificationAn Overview of the V.90 Protocol Appendix a SM56 Specifications Appendix B Software License AgreementPage Readme 04/12/99 JHowley
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