3Com 11 Mbps manual Technical Support, Online Technical, Services

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TECHNICAL SUPPORT

3Com provides easy access to technical support information through a variety of services. This appendix describes these services.

Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site.

Online Technical

3Com offers worldwide product support 24 hours a day, 7 days a week, through

Services

the following online systems:

 

■ World Wide Web site

 

■ 3Com Knowledgebase Web Services

 

■

3Com FTP site

World Wide Web Site

To access the latest networking information on the 3Com Corporation World

 

Wide Web site enter this URL into your Internet browser:

 

http://www.3com.com/

 

This service provides access to online support information such as technical

 

documentation and software library, as well as support options that range from

 

technical education to maintenance and professional services.

3Com Knowledgebase

This interactive tool contains technical product information compiled by 3Com

Web Services

expert technical engineers around the globe. Located on the World Wide Web at

 

http://knowledgebase.3com.com, this service gives all 3Com customers and

 

partners complementary, round-the-clock access to technical information on most

 

3Com products.

3Com FTP Site

Download drivers, patches, software, and MIBs across the Internet from the 3Com

 

public FTP site. This service is available 24 hours a day, 7 days a week.

 

To connect to the 3Com FTP site, enter the following information into your FTP

 

client:

 

■

Hostname: ftp.3com.com

 

■

Username: anonymous

 

■

Password: <your Internet e-mail address>

You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer.

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Contents Version Mbps Wireless LAN Access Point User Guide95052-8145 3Com CorporationBayfront Plaza Santa Clara, CaliforniaContents Conducting a Site Survey Regulatory Compliance Information Index Page Introduction Access Point 8000 Feature SummaryManagement tools Installation OverviewInstallation Overview Page Place Equipment Installing the Access PointDeciding Where to Before You BeginStandard Antenna ConnectingPlacing the Access Attached before the access point is installedPlacing the Access Point SET Connecting Power As shown below Connecting to anEthernet Network Checking the LEDsModel number 3CWE490 3CWE492 3CWE497 3CWE498 Omnidirectional AntennaCeiling Mount Hallway Antenna Ceiling Mount Omnidirectional AntennaDirectional Panel Antenna Side Installing Software Utilities Page Access Point Security AuthenticationUpper-Layer Access Point Security 802.1x Agent Using the Wireless802.1x Radius SupportEAP-MD5 Using the Wireless 802.1x Agent Page Manager Configuring the Access PointInstalling the Device 3Com 11 Mbps Wireless LAN Access Point 8000 ConfigurationClick Configure Management System UsingDisplay help on the contents of that ConfigurationSetting Network Properties Setting Data TransmissionProperties Data Transmission Setting AdvancedSetting up Security List Setting up a UserAccess List Saved passwords on the clientsServers Setting up a MACAddress Access List Defining RadiusUpgrading the System Setting up aDefining a Tftp Server System LogResetting the Access AdministrationPassword DefaultsViewing Statistics Viewing System Status Configuring the Access Point Environmental Conducting a Site SurveyChoosing Trial LocationsSummary Survey ProcedureSetting up Equipment Site Survey ToolLaunching the Tool Results Interpreting TestLAN Site Survey window Site Survey MenusPage Symptom Solutions TroubleshootingContinue to configure the access point using the old IP Services Technical SupportOnline Technical Country Telephone Number Asia, Pacific Rim North America Country Telephone Number Europe, Middle East and AfricaEurope and South Africa Latin AmericaCountry Telephone Number Fax Number Regulatory Compliance Information European Community CE Index Snmp management

11 Mbps specifications

3Com 11 Mbps was a pivotal product in the evolution of networking technology, paving the way for wireless communications as we know them today. Introduced in the late 1990s, this wireless LAN (Local Area Network) product utilized the IEEE 802.11 standard, which defined the protocols for wireless networking. Operating at a maximum data rate of 11 megabits per second, it offered users a revolutionary means of connecting devices without the constraints of physical cabling.

One of the main features of the 3Com 11 Mbps solution was its simplicity and ease of installation. Unlike traditional wired networks that involved intricate setups of cabling and switches, 3Com facilitated a swift deployment process. Users could set up a wireless network in minutes, allowing organizations to enhance their productivity without extensive infrastructure.

The technology behind 3Com 11 Mbps was based on Direct Sequence Spread Spectrum (DSSS) modulation. This approach spread the signal over a wider frequency range, which improved resistance to interference from other devices. The 2.4 GHz frequency band used by this network supported compatibility with various devices, making it a flexible option for businesses and homes alike.

In terms of security, 3Com incorporated Wired Equivalent Privacy (WEP), which aimed to provide a level of data confidentiality comparable to that found in wired networks. However, WEP was later found to have vulnerabilities, leading to the development of more secure protocols like WPA (Wi-Fi Protected Access) and WPA2 in subsequent technologies.

Another characteristic that distinguished the 3Com 11 Mbps system was its ability to support multiple devices simultaneously. With the emergence of wireless laptops, printers, and other peripherals, a single access point could service several users without significant performance degradation.

Ultimately, the 3Com 11 Mbps was a significant stepping stone in the development of wireless technology. It showcased the potential of wireless networking and set the standard for future innovations. Although much faster and more secure wireless technologies have since emerged, the legacy of 3Com 11 Mbps resides in the fundamental advancements it brought to the realm of connectivity, making it easier and more accessible for users around the globe.
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