3Com WL-305 warranty Country Telephone Number Asia, Pacific Rim

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40APPENDIX B: TECHNICAL SUPPORT

Support from Your If you require additional assistance, contact your network supplier. Many suppliers

Network Supplier are authorized 3Com service partners who are qualified to provide a variety of services, including network planning, installation, hardware maintenance, application training, and support services.

When you contact your network supplier for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent configuration changes, if applicable

If you are unable to contact your network supplier, see the following section on how to contact 3Com.

Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services. To find out more about your support options, call the 3Com technical telephone support phone number at the location nearest you.

When you contact 3Com for assistance, have the following information ready:

■Product model name, part number, and serial number

■A list of system hardware and software, including revision levels

■Diagnostic error messages

■Details about recent configuration changes, if applicable

Here is a list of worldwide technical telephone support numbers. These numbers are correct at the time of publication. Refer to the 3Com Web site for updated information.

Country

Telephone Number

 

 

Asia, Pacific Rim

 

Australia

1 800 678 515

Hong Kong

800 933 486

India

+61 2 9937 5085 or

Indonesia

000800 6501111

001 800 61 009

Japan

03 5783 1270

Malaysia

1800 801 777

New Zealand

0800 446 398

Pakistan

+61 2 9937 5083

Philippines

1235 61 266 2602

P.R. of China

10800 61 00137 or

 

021 6350 1590 or

Singapore

00800 0638 3266

800 6161 463

S. Korea

82 2 3455 6455

From anywhere in S. Korea:

00798 611 2230

From Seoul:

00798 611 2230

Taiwan, R.O.C.

0080 611 261

Thailand

001 800 611 2000

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Contents Mbps Wireless LAN PC Card User Guide 3Com Corporation Bayfront Plaza SantaClara, California 95052-8145Contents Windows NT Installation Without Networking Installed Introduction Introduction Product Registration and Support Page Requirements Installing the Wireless ClientDisk Factory Inserting the PC Card Install Files SoftwareInstallation with Networking InstalledInstall Utilities Windows NT Installation Without Networking Installed onInstall CardWizard Install Utilities Installation UsingConfirming Xjack AntennaCustom Installation Wlan Service AreaSecurity Settings Bit Shared Key Wi-Fi EncryptionInstalling Documentation Bit Dynamic Security Link AuthenticationPage Using the Wireless LAN Functions of the 3Com Wlan Launcher buttons areExit Good StatusProblem Status If you see an X or a red line, refer to Troubleshooting onInfo- See Viewing Configuration Information on Setting the Wireless Client Configuration Security SettingsChanging Network Network/Security tabSpecify a Wlan Service Area Attach to any Wlan Service Area automaticallyBit Shared Key Wi-Fi Encryption Settings Bit Dynamic Security Link Settings Setting up AutoNetwork Connect Setting up an Ad Hoc Network Network SessionChanging Power SettingsTraffic, and Address FollowsPassword Manually set the power managementChanging Your Network Traffic AcceleratorWireless LAN. To view configuration information ViewingConfiguration InformationAd Hoc Network on Troubleshooting SymptomSolutionsWindow Using the ToolsCondition Description Uninstalling the Card Read the agreement and click Yes Networking Installed Install Files NetworkingInstall CardWizard Install Utilities Page Technical Support ServicesOnline Technical Country Telephone Number Asia, Pacific Rim Country Telephone Number Europe and South AfricaLatin America North AmericaCountry Telephone Number Fax Number Index NumbersDefined 6 setting up World Wide Web WWW Regulatory Compliance Information 3COM END User Software License Agreement
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