42APPENDIX B: TECHNICAL SUPPORT
Returning Products Before you send a product directly to 3Com for repair, you must first obtain an
for Repairauthorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
To obtain an authorization number, call or fax:
Country | Telephone Number | Fax Number |
|
|
|
Asia, Pacific Rim | +65 543 6500 | +65 543 6348 |
Europe, South Africa, and | +31 30 6029900 | +31 30 6029999 |
Middle East |
|
|
Central and South America | 525 201 0075 |
|
Argentina | 0810 222 3266 |
|
Bolivia | 511 241 1691 |
|
Brazil | 0800 133266 or |
|
| 55 11 5643 2700 |
|
Caribbean | 525 201 0004 |
|
Chile | 562 240 6200 |
|
Colombia | 525 201 0004 |
|
Ecuador | 525 201 0004 |
|
Mexico | 525 201 0004 |
|
Paraguay | 525 201 0004 |
|
Peru | 511 241 1691 |
|
Uruguay | 525 201 0004 |
|
Venezuela | 525 201 0004 |
|
From the following countries, you may call the
Austria | 0800 297468 |
|
Belgium | 0800 71429 |
|
Denmark | 800 17309 |
|
Finland | 0800 113153 |
|
France | 0800 917959 |
|
Germany | 0800 1821502 |
|
Hungary | 00800 12813 |
|
Ireland | 1800553117 |
|
Israel | 1800 9453794 |
|
Italy | 1678 79489 |
|
Netherlands | 0800 0227788 |
|
Norway | 800 11376 |
|
Poland | 00800 3111206 |
|
Portugal | 0800 831416 |
|
South Africa | 0800 995014 |
|
Spain | 900 983125 |
|
Sweden | 020 795482 |
|
Switzerland | 0800 55 3072 |
|
U.K. | 0800 966197 |
|
U.S.A. and Canada | 1 800 NET 3Com | 1 408 326 7120 |
| (1 800 638 3266) | (not |
Enterprise Customers: 1 800 876 3266