3Com XLPCI manual World Wide Web Site, 3Com Bulletin Board Service, Access by Analog Modem

Page 64

D-2APPENDIX D: TECHNICAL SUPPORT

World Wide Web Site

Access the latest networking information on the 3Com Corporation World Wide Web site by entering the URL into your Internet browser:

http://www.3com.com/

This service provides access to online support information such as technical documentation and software library, as well as support options ranging from technical education to maintenance and professional services.

3Com Bulletin Board Service

The 3Com BBS contains patches, software, and drivers for 3Com products. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week.

Access by Analog Modem

To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit. Call the telephone number nearest you:

Country

Data Rate

Telephone Number

 

 

 

Australia

Up to 14,400 bps

61 2 9955 2073

Brazil

Up to 14,400 bps

55 11 5181 9666

France

Up to 14,400 bps

33 1 6986 6954

Germany

Up to 28,800 bps

4989 62732 188

Hong Kong

Up to 14,400 bps

852 2537 5601

Italy

Up to 14,400 bps

39 2 27300680

Japan

Up to 14,400 bps

81 3 3345 7266

Mexico

Up to 28,800 bps

52 5 520 7835

P.R. of China

Up to 14,400 bps

86 10 684 92351

Taiwan, R.O.C.

Up to 14,400 bps

886 2 377 5840

U.K.

Up to 28,800 bps

44 1442 438278

U.S.A.

Up to 28,800 bps

1 408 980 8204

 

 

 

Image 64
Contents EtherLink XL PCI 10 Mbps Network Interface Cards User Guide 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Changing Configuration Settings Troubleshooting Network Connection Problems Page Figures Tables Finding Specific Information in This Guide About this GuideIf you are looking for Turn to Conventions Icon DescriptionConvention Description Bold-face typeInstalling Network Interface CardNIC Model Cable Connector Transceiver Network Segment Preparing for InstallationMaximum Inserting the NIC 2Installing the 3C900B NIC Connecting to the Network RJ-45 Port4Connecting to the BNC Port on the 3C900B-COMBO NIC BNC Port5Connecting to the AUI Port on the 3C900B-COMBO NIC AUI PortInterpreting the Link LED Meaning RJ-45State OffNetwork Driver WindowsWindows 95 Build Specified fields of the Identification tab screen, enterClick Close Enter your user name and password, and then click OKClick Yes Insert EtherDisk diskette 2 in drive a and click Next Windows 95 OSR2Click Finish Windows 95 prompts you to reboot Confirming Installation Windows NTClick the Adapters tab Windows NTClick Add 8CHAPTER 2 Installing the Network Driver Click Close Click OK in the Network Settings window Click Add AdapterNovell NetWare Client Driver Running AutoLink SoftwareNovell NetWare Server Driver NetWareNetWare 4.10 Save and exit the file, and then reboot the serverMultiple NICs 3c90xcfg.exe Supported Network Drivers Network Text File Name Network Driver Name Operating SystemTroubleshooting Running Diagnostic Programs3Com DOS Diagnostic Program 3Com NIC Diagnostics ProgramRunning NIC Tests Double-click the 3Com icon in the Windows system trayClick the Diagnostics tab 13Com NIC Diagnostics General ScreenClick Start Running the Echo TestOn the responding PC On both PCsOn the sending PC Close all open windows when the Echo test is finished 3Com Support Services 63Com NIC Diagnostics Support ScreenAccessing the Help System Click the Support tabRemoving NIC Software Windows 95 and Windows NTFrequently Asked Questions QuestionAnswerQuestion Answer Make sure that your IP protocol does not compute the CRC Fast IP is designed to bypass the router, particularly where Page Changing Configuration Settings Option Default Setting Available SettingsRunning the 3Com NIC Diagnostics Program Using the DOS Configuration ProgramDisplaying Configuration Settings Running the 3Com NIC Diagnostics Program Changing Configuration Settings 33Com NIC Diagnostics Properties Screen43Com DynamicAccess Setup Screen Enabling Pace SupportPage Specifications SpecificationsCabling Requirements 10BASE-T Operation Twisted-Pair CableCategory Use RJ-45 Connector Pin Assignments 10BASE-T SpecificationsPage Fifo Packet Threshold Operational SettingsConcurrent UDP Streams Disable Switch Packet Prioritization Option DescriptionsLow-Priority Ratio Natural Packet IntervalChanging Operational Settings Disable Receive Packet BufferingChanging Ranges and Protocols Eliminating Potential Causes of Problems Troubleshooting Network Connection ProblemsConnect a straight-through cable from the PC to the hub Troubleshooting Hubs with Crossover Cable Crossover cableOnline Technical Services Support from Your Network SupplierAccess by Analog Modem 3Com Bulletin Board ServiceWorld Wide Web Site 3ComFacts Automated Fax Service Access by Digital Modem408 654 408 727Page Index NumbersLANSRV.TXT 10BASE-TA-3 Page 3Com Corporation Limited Warranty FCC Class B Statement FCC Declaration of Conformity